PSH Case Manager, Veteran's Villas

VVSD San Diego, CA
  • Depends on experience
  • Full Time
  • Health Insurance, Dental Insurance, Vision Insurance, 401K / Retirement
  • Employer Fairly Likely to Respond

The PSH Case Manager offers housing retention oriented services in a permanent supportive housing setting, integrating evidence based practices effective with individuals who have experienced chronic homelessness and have mental and/or physical health needs. Such services include outreach directly with tenants, developing individual service plans, increasing access to  benefits/healthcare/mental healthcare, community integration and community development within the residential community. The PSH Case Manager will be implementing evidence-based practices, such as Harm Reduction, Motivational Interviewing, and Trauma-Informed Care, working with a range of community service providers to ensure residence are stabilizing in housing, improving their quality of life, and integrating into the community.

Essential Duties and Responsibilities: 

 Meets weekly to conduct initial and ongoing assessment of client needs and progress
 Maintains complete client records in accordance with agency and best practice standards
 Performs crisis intervention
 Reviews, weekly, assigned case files
 Refers clients, as appropriate to their individual needs, to outside resources (e.g.
medical, dental, mental health, legal, social services, veterans benefits, etc)
 Interfaces with other staff as appropriate regarding client needs and progress
 Facilitate support groups
 Maintains all required documentation in HMIS
 Attends scheduled department and agency staff meetings and trainings as required
 Participates in interdisciplinary teams to exchange information with other staff regarding
client needs
 Performs other duties as assigned by supervisor

 Basic understanding of the military and the Veterans Administration
 Minimum of 1 year experience working with homeless population or AA degree in Human
 Minimum of 6 months of paid case management experience in Human Services, Social
Work or related field preferred.
 Knowledge of HMIS database a plus!
 Knowledge of Housing First approach a plus!
 Ability to prioritize competing responsibilities and thrive in a challenging situations
 Able to change priorities at a moment’s notice
 Must be able to fluently read, write and communicate in English
 Must be able to comfortably, both mentally and physically, perform all aspects of job
description and other duties as assigned by supervisor
 Must be able to sit comfortably for long periods of time
 Valid California drivers license and up to date vehicle insurance

 Veteran Status a Plus!
 Must be able to pass background check and drug screen

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