Join our incredible team
Are you an individual who is passionate about food and beverage, desires greatness, and delights in enriching the lives of others?
If so, Echo & Rig: Butcher, Steakhouse, and Cocktails is coming to Downtown Commons this January and would love to meet you.
The SERVER is responsible for guiding guests through their food and beverage experiences, in a friendly and efficient manner. At all times, servers are expected to be attentive to the comfort of the guest, providing an atmosphere where guest feel welcome, comfortable, and important.
Essential Functions: Must be willing and able to:
Ensure proper preparation of dining room
Greet all guests by last name and offer an appropriate introduction to restaurant and offerings
Anticipate guests’ needs and promptly respond to any requests
Explain food and beverage offerings with an “assistant shopper” mindset
Obtain and communicate guests’ orders
Accurately input all items into the POS
Monitor guests comfort during their experience
Communicate with support staff, and management regarding the status of table and the pace of meal
Assist other members of service team whenever possible
Accountabilities: Must be willing and able to:
Be an active team player
Follow supervisor’s instructions
Perform under more than average stressful conditions
Make appropriate judgment calls under stressful condition
Maintain clean and orderly work area throughout shift and leave it ready for the following shift
Acquire and wear appropriate uniform as prescribed in the training manual
Maintain and clean uniform
Maintain a well-manicured appearance and persona that reflects the established image of the restaurant
Read and be accountable for the information in the Echo and Rig employee handbook
One year of previous full service restaurant experience
Upscale or luxury customer service/ food and beverage experience desirable
Must be willing and able to:
Learn and effectively practice The 7 Intents Service Model
Understand all menu items and effectively advise guests with allergies and food preferences of possible modifications
Think critically provide solutions for guests
Collaborate and contribute to a diverse service team.
Communicate effectively in both written and verbal communication
Handle multiple priorities and tasks while under pressure.
Envisioned by acclaimed chef and restaurateur Sam Marvin (creator of the much-celebrated Los Angeles restaurant Bottega Louie), Echo & Rig has reimagined the modern steakhouse and created a new and exciting dining experience.
Echo & Rig’s flagship restaurant in Las Vegas launched in 2013 and quickly earned numerous accolades. Recent awards include: Las Vegas’ Restaurant Bar of the Year in 2016 and Best off Strip Restaurant of 2017 by the Southern Nevada Hotel Concierge Association.
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