Front Desk Agent
- $13.00 - $16.00 Hourly
- Part Time / Full Time
- Employer Unlikely to Respond
The Hotel Beverly Terrace is looking for an experienced, enthusiastic and outgoing individual to join it's team. Front Desk Agents are responsible for overseeing the guest experience, and our boutique hotel takes that to the next level by being personable, outgoing and always willing to lend a hand. Our team of highly skilled individuals provide the best service in town, and it shows by our guest feedback and receiving top rankings on TripAdvisor. Individuals applying must be able to work mornings, evenings, overnight and weekend shifts. Previous front office experience is preferred but not required, personality and enthusiasm is a must.
This position is primarily responsible for accommodating guests of hotel by performing the following duties.
Essential Duties and Responsibilities:
- Core duties and responsibilities include the following. Other duties may be assigned.
- Greets, registers, and assigns rooms to guests.
- Issues room key and escort instructions to Bellhop.
- Date stamps, sorts, and racks incoming mail and messages.
- Transmits and receives telephone messages.
- Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
- Keeps records of room availability and guests' accounts.
- Computes bill, collects payment, and makes change for guests.
- Makes and confirms reservations.
- Posts charges such as room, food, liquor, or telephone, to ledger.
- Makes restaurant, transportation, or entertainment reservation, and arranges for tours.
The Hotel Beverly Terrace is the quintessential small, chic, and delightfully priced boutique hotel. We are located in beautiful Beverly Hills 90210, and lucky enough to border another amazing city, West Hollywood. Wonderfully situated in a vibrant walking neighborhood, the "BT" is also close to lively Sunset Boulevard entertainment, luxurious Rodeo Drive shopping and fashionable West Hollywood restaurants and design galleries.