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Front Desk Agent

Oceana Santa Monica, CA
  • $15.66 Hourly
    + Bonuses
  • Full Time
  • Dental Insurance, Health Insurance, Vision Insurance, 401K / Retirement, Employee Discounts
  • Employer Likely to Respond

The Oceana Beach Club Hotel is seeking a Front Desk Agent!

Surrounded by breathtaking views of the Pacific Ocean, the Oceana Beach Club Hotel is perfectly situated in the heart of Santa Monica just steps away from the coveted Montana Avenue.

This beachside boutique is decorated in cheerfully vibrant colors reminiscent of a luxurious, yet laid back family beach house. Oceana takes pride in peaceful atmosphere, attentive staff and unparalleled amenities and services.

RESPONSIBILITIES:

  • Check guests in and out of rooms; ensure that all guest information is accurate and up to date
  • Answer the phone, take room reservations, and ensure that guest requests are met promptly
  • Provide value added service to guests by meeting and anticipating needs and expectations
  • Resolves guest concerns in a thoughtful and friendly manner, while maintaining hotel standards

REQUIREMENTS:

  • 1+ year customer service experience, hospitality preferred
  • Computer savvy and proficient in Microsoft Office applications
  • Desire to grow within our Front Office
  • Organized and task oriented
  • Enthusiastic about a career in hospitality

BENEFITS:

  • Comprehensive Medical (PPO and HMO), Dental, Vision and 401(k) options are available for hotel employees.

Please apply through this ad with your updated resume!

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