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Server

Tao Group Los Angeles, CA
  • Depends on experience
  • Part Time / Full Time
  • Employer Likely to Respond

Server

Overview:  Interacts with guests, fellow staff members, and supervisors in a polite, courteous and hospitable manner to ensure an exemplary dining/event experience. Actively interacts with guests, gives enticing suggestions, conducts full and complete food/wine/beverage service, and monitors guests’ experience.

Job Description:

  • Ensures the working has a high standard of cleanliness and follows health code requirements.
  • Portrays a positive and professional attitude.
  • Works as a team player.
  • Provides help and support to all fellow colleagues.
  • Possesses knowledge of products, menus, beverages, foods, etc.
  • Possesses general knowledge of the club and the restaurant.
  • Communicates to all support staff.
  • Properly sets-up work station, including tables, chairs, supplies, place settings, side-stations, etc.
  • Attends and participates in all pre-shift meetings.
  • Always smiles and greets guests warmly and genuinely.
  • Provides professional and exceptional service.
  • Anticipates guests needs.
  • Properly serves wine and alcohol per alcohol training and certification standards.
  • Properly executes all event formats (reception, buffet, seated dinner, stations, etc.)
  • Reports      any incidents of theft, vandalism, or violations of the house rules or      breaches of security or safety regulations.
  • Reports      all breakages or damaged equipment immediately to management.
  • Maintains tables and tableware.
  • Clears and resets tables.
  • Carries out closing procedures and sidework.
  • Answers questions and makes suggestions regarding      food and beverage.
  • Requests identification from guests ordering alcohol when legal age is questionable.
  • Complies with all occupational, health, and safety      standards.

Experience/Skills:

  • At least 2 years of serving experience in high volume establishment.
  • General knowledge of wine and spirits.
  • Required work cards by state/city law.
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