Customer Service / In-House Sales Support

Mary Grace Swim Malibu, CA
  • $17.00 - $20.00 Hourly
  • Part Time / Full Time
  • Employer Likely to Respond

MGS is a swimwear line based in Malibu and the North Shore of Hawaii. We pride ourselves on making bad a$$ bikinis that fit great and look hot.  MGS is growing quickly and we are excited to bring on people who work hard, love to have a good time, and appreciate the idea, that at MGS, we win together and lose together.  We are a ride or die sort of family and we all share the same goal of making MGS the swimwear brand everyone girl and woman has in their closet.

We are looking for a highly self- motivated and energetic individual with Customer Service and Sales experience. As Sales Support for MGS you will be responsible for managing our customer service emails, while also assisting our international Sales team with the wholesale orders they will be bringing in throughout the year. Duties will range from inputting all wholesale orders into our system, planning and executing the on time delivery of all wholesale orders, heavy communication via email and phone with sales reps as well as our online customers, while also assisting in the management of our warehouse team and their accuracy with shipments. Good communication and phone skills are a must for this position. This person will be an integral part of the MGS SwimTEAM, with possibility for advancement.

Key Responsibilities:  Sales Support/ Customer Service:

  • Order Entry
  • Inventory management
  • Wholesale Shipping Timeline and Execution
  • B2C correspondence (web sales)
  • B2B Account support
  • Shipment support, tracking info, Fed Ex claims
  • Manage Customer Data Base

Job Requirements   Required Experience:

  • 1+ years of related sales support/customer service experience
  • Strong communication skills, both verbal and written
  • Proficient computer skills (Microsoft Office / Excel/ Drive)
  • Self-motivated and deadline oriented
  • Works Well Under pressure
  • Has a great sense of humor
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