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Busser

Gracias Madre Newport Beach, CA
  • $11.00 Hourly
    + Tips
  • Part Time / Full Time
  • Employer Fairly Likely to Respond

As a server assistant (busser) at Gracias Madre you are the master behind the magic. Your role is key in setting the restaurant up for success, which ultimately allows a seamless experience to unfold for our guests. You are a brand ambassador, and naturally emulate our culture.

Objectives and Expectations

  • Work to help the servers have everything they need to make the guest experience smooth and efficient
  • Keep proper stock levels of plates, utensils, napkins, and cups
  • Engage with guests to make a more personalized experience each time they join us
  • Stay productive during slow times by taking initiative to make the restaurant better than how you came into it
  • Consistently help to run the correct food to the correct table and seat number
  • Learn the ways of the expo station, and organize plates and tickets efficiently and effectively
  • Have strong menu and ingredient knowledge to recognize which plate is which, and to answer any questions a guest may have
  • Ensure the restaurant is clean and organized at all times
  • Have great awareness to attend to any needs our guests may have
  • Do anything and everything you can to serve our guests with the utmost respect and gratitude
  • Communicate openly with other advocates, managers, and guests
  • Help out with any duties necessary that make the flow of the restaurant more successful – including organizing dishware in the dish station & pre-bussing
  • Anticipate guest needs, in addition to the needs of your co-workers
  • Radiate positivity and uphold our company values at all times
  • Respect the procedures, standards and training we provide and carry them out knowing it is all to provide the most heartfelt experience possible

Personal Success Characteristics

  • A personal mission to positively impact the people around you
  • To hold yourself in integrity in all actions you do
  • Ability to work efficiently in a place of gratitude, while helping to bring a community of health and wellness to life for anyone who wants to join
  • To choose happiness, and show others to do the same

Requirements

  • A commitment to spreading knowledge of organic, plant-based food
  • Desire to continuously learn, and be open to others
  • Strong attention to detail
  • ServSafe Food Handler Certificate required
  • Must be able to work with a team in a fast-paced environment with a focus on customer service
  • Dark Denim Jeans
  • Black non-slip, closed-toed shoes
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