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Customer Service Representative
at DeLuscious Cookies & Milk
Los Angeles, CA
Los Angeles, CA
posted 11/30/2017 in
  • Employment Type
  • Compensation
    $11.00 - $12.00 Hourly
  • Perks / Benefits
    Health Insurance, Employee Discounts, Ask Us!

DeLuscious Cookies is looking for someone who LOVES interacting with customers over the phone.

You'll be taking phone orders and providing excellent customer service for our busy line.

Requirements

  • Minimum 1 year experience in phone customer service  
  • Proficient in Word, Excel, Outlook (Quickbooks is a plus!)
  • Working knowledge of computers 
  • Previous office and order taking/call center experience
  • Ability to handle multiple phone lines
  • Comfortable assisting customers with their gift selections 
  • TEAM PLAYER
  • Punctual and able to work a 40 hour per week schedule
  • Available for overtime during the Holidays
  • Minimum 2 professional references

Knowledge, Skills & Abilities

  • Meticulous and detail oriented; has a STRONG work ethic
  • Willingness to accept and embrace change on a daily basis
  • Excellent, professional communication skills with customers and coworkers.
  • Creative and has a proactive approach to problem solving
  • Accuracy in high volume data entry
  • Outstanding written and verbal skills
  • Time management and organizational skills
  • Confident risk taker with a great sense of humor

We offer

  • A warm and welcoming environment -- Our close knit team enjoys working together
  • A place where your opinion matters
  • The freedom for you to do your job well

If you're ready to provide great customer service and join an amazing team, apply today!

Let technology take the guesswork out of sourcing.

DeLuscious is a luxury cookie company where everything is made by hand and baked fresh to order.  Our primary accounts are Studios, Celebrities, Writers, Producers, Investment Bankers AND individuals who appreciate and value a great product.  For us good enough is NEVER good enough.  Everything that each of us does is a representation of who we are as individuals - we take pride in our work and are guided by passion. Being a team player and someone who thrives in life is important to us. We believe that each person matters; from ourselves, as individuals, to our co-workers and every customer. Our gift is that we have the opportunity to create a memorable experience for each person.

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Hiring Manager
Lydia Shayne
Owner