General Manager

SMT LA Los Angeles, CA
  • $85K - $95K Annual Salary
  • Full Time
  • Health Insurance, Dental Insurance, Vision Insurance, Meal Plan / Free Food
  • Employer Very Likely to Respond


We are currently in search of a talented, passionate and experienced General Manager to join and lead our opening team at SMT – This 16,000 sq. ft. entertainment complex will bring traditional Korean tastes in an aesthetically modern way and offer unique nightlight options such as private luxurious karaoke rooms and a dance floor. 

Our management team search is focused on individuals who are dedicated to consistently driving high standards and achieving service excellence. The ideal candidate is a high-energy hospitality professional and a creative, innovative thinker. Those who enjoy a strong company culture, are adept at building relationships, and have a single-minded focus on delivering quality should apply.

The General Manager is responsible for directing and managing the overall food and beverage operation; building and inspiring a great team, delivering consistent, high-quality food and beverage, providing excellent guest service and driving results to maximize revenues, guest satisfaction, associate satisfaction and meet overall goals.


As the General Manager, your duties will include:

  • Directly responsible for overseeing all operations
  • Recruit, hire, train, develop, counsel and supervise team members
  • Create and submit all required operational, financial, budgetary, inventory and relegated reports in a timely manner to Ownership
  • Liaise with Ownership to make decisions for operational activities and set strategic goals
  • Plan and monitor the day-to-day running of business to ensure smooth progress and elevated guest experiences
  • Ensure that the guest experience meet brand standards at all times
  • Improve food cost, labor cost, and operating expenses by systemically reviewing processes and implementing cost control measures
  • Develop a written set of operating standards around food store set up, hospitality, cleanliness, and organization
  • Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
  • Manage procurement processes and coordinate material and resources allocation
  • Review financial information and adjust operational budgets to promote profitability
  • Manage relationships/agreements with external partners/vendors
  • Evaluate overall performance by gathering, analyzing and interpreting data and metrics
  • Ensure that the company runs with legality and conformity to established regulations
  • Oversee and maintain high levels of cleanliness and organization of assigned work areas, all the while abiding by state sanitation/health directives and company policy
  • Provide orientation of company and department rules, policies and procedures and oversee training of any new employees


The ideal candidate will meet the following requirements:

  • A minimum of 3-4 years of General Manager experience at a restaurant within a property of similar size and quality, 5-6 years of experience in Restaurant Management, and 10 years plus in the Hospitality Industry
  • Extensive experience in high volume restaurants, bars, nightlife and a plus
  • Sommelier experience preferred
  • Ability to oversee multiple outlets
  • Demonstrated ability to analyze and react to changes in volume and revenues
  • Knowledge and experience with forecasting, budgeting, labor management, and purchasing
  • Ability to analyze, forecast data, and make judgments to ensure proper payroll and production control
  • Ability to analyze and solve problems in a timely manner, efficiently handle multiple duties under pressure with minimal supervision and work flexible hours as required including nights/weekends/holidays
  • Ability to lift and transport up to 30 pounds on a consistent basis
  • Must possess strong communication and listening skills, excellent speaking, reading and writing skills
  • Considerable financial acumen and knowledge of mathematical skills necessary to create, analyze and interpret reports, budgets and forecast data
  • Ability to obtain any governmental required licenses or certificates (for example, Serve Safe certification or any other Food Handler’s permit required in the state of California)
  • Must be proficient in Microsoft Word, Excel and Outlook
  • Multiple language abilities preferred. Fluency in English required and Korean or Spanish desired
  • A genuine passion for the hospitality industry and ability to positively influence the workplace with an upbeat and inspirational attitude is a must

Comprehensive health and benefits package.

An Equal Opportunity Employer

This job is being recruited by New School LA [newschool.la]

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