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Server

Gracias Madre Newport Beach, CA
  • compensation depends on experience
    + Tips
  • Part Time / Full Time
  • Employer Fairly Likely to Respond

As a server at Gracias Madre, you are a brand ambassador, excited to share your wealth of knowledge about our plant based cuisine and unique company culture. You come to work with a bigger mission in mind, to provide absolutely life altering experiences to every one of our guests. We are looking for ROCKSTAR servers who get it, and understand that you can serve at any number of restaurants but at Gracias Madre, Love is Served!

Objectives and Expectations

  • Provide a warm and friendly demeanor to welcome all guests
  • Have extensive menu knowledge, including all of our ingredients and common food allergies
  • Ability to multi-task and effectively manage your time while calmly and positively engaging with guests
  • Stay productive during slow times by taking initiative to make the restaurant better than how you came into it
  • Consistently help to run the correct food to the correct table and seat number
  • Accurately input orders into the POS and communicate effectively with the kitchen when needed
  • Anticipate guest needs and wants by suggesting upsells, and cross-selling items
  • Accurately handle cash and credit card transactions
  • Be aware of guest perception by maintaining cleanliness and organization of all areas
  • Go above and beyond with your guest experiences so that they leave happy and wanting to come back
  • Radiate positivity and uphold our company values at all times
  • Respect the procedures, standards and training we provide and carry them out knowing it is all to provide the most heartfelt experience possible

Personal Success Characteristics

  • A personal mission to positively impact the people around you
  • To hold yourself in integrity in all actions you do
  • Ability to work efficiently in a place of gratitude, while helping to bring a community of health and wellness to life for anyone who wants to join
  • To choose happiness, and show others to do the same

Requirements

  • A commitment to spreading knowledge of organic, plant-based food
  • Desire to continuously learn, and be open to others
  • Strong attention to detail
  • Use of POS systems required
  • ServSafe Food Handler Certificate required
  • Must be able to work with a team in a fast-paced environment with a focus on customer service
  • Dark Denim Jeans
  • Black non-slip, closed-toed shoes
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