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Event Server

Queen Kapiolani-Hawaii Honolulu, HI
  • Depends on experience
  • Full Time
  • Health Insurance, Dental Insurance, Vision Insurance, 401K / Retirement, Employee Discounts
  • Employer Likely to Respond

DECK. is the heart of Queen Kapi‘olani Hotels culinary offerings. It’s an Island destination unto itself at the
crossroads of contemporary service, flavors and a legacy of happy island legend. Destines to be the new “spot”
to see and be seen, DECK. presents Hawaiian food in a shareable style, featuring a variety of grilled meat and
seafood dishes accompanied by a beverage program composed of an energetic mix of craft cocktails inspired by
the classics but with a DECK. twist. DECK. also offers up tremendous views perfect for private dining and events.
Anything from weddings, birthday parties, rehearsal dinners or office luncheons, DECK. has you covered with
modern ballroom or outdoor seating.

KNOTS is the perfect place to meet before a day’s adventure to get fueled up on locally sourced coffee and tea.
The fun fusion of local coffee, fresh juices, handmade sweet and savory treats, and a laid back atmosphere will
have you yearning for more. Located steps off Kap‘iolani Park, Knots is the perfect place to hang out when the
beach gets boring. Knots is the perfect place to meet and mingle with friends, pick up food a picnic in the park or
refresh yourself after a long day at work.
 

ABOUT PLAN DO SEE
Plan Do See is a global hospitality company founded on the Japanese principal of Omotenashi – selfless service
with a spirit of warmth and respect. Plan Do See was established in 1993 and has developed and operates 25
properties worldwide. Headquartered in Tokyo, Plan Do See America Inc. is leading the effort to bring the pride
of Omotenashi to the United States.
To find out more about Plan Do See please visit:  http://plandosee-global.com

Summary
The essential role of the Event Server is to ensure that our guests have an unforgettable experience. Servers will accomplish this through the execution of standards, anticipation of guests’ needs and effective time management before during and after events.

Essential function
 Greet members/ guests and assist with seating.
 Set up banquet area, tables and serving stations according to Function Sheet and
Standards.
 Prepare and serve beverages.
 Serve food and beverage according to standard procedures.
 Anticipate all guest needs.
 Maintain cleanliness and sanitation of the front and back of house areas.
 Remove dirty dishes from tables between courses and clear tables after the guest leaves. 
 Replacing silver ware for the next course.
 Stock stations and complete all delegated side work.
 Assist bussers and stewards with correct stacking of dishes and glassware free of food and trash in stewarding area.
 Breakdown of the events: including managing of linen, operating equipment and furniture in an effort to prepare for the next event.
 Position duties may include any other tasks as deemed necessary by managers in order to fulfill the obligations of the club.

Report to
 Event Sales Manager
 F&B Assistant Director
 F&B Director

Qualifications
 High school diploma or equivalent.
 High level of professionalism.
 Previous Banquet/ Catering serving experience.
 Some wine and beverage knowledge preferred.
 Strong oral communication skills, Spanish and English preferred.
 Excellent positive attitude and sense of urgency.
 Strong interpersonal skills (people skills).
 Must be willing to be practically involved and lead by example.
 Physical fitness, this position requires bending, reaching, standing (long period of time in hot and cold conditions) walking and lifting (40 lbs).
 Fast paced mobility for long periods of time.

Work Hours
This position is an hourly paid, on-call employee, working a scheduled week according to demand, including weekends and holidays.

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