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Guest Service Associate

Alo Yoga Santa Monica, CA
  • $15.00 Hourly
  • Part Time / Full Time
  • Employee Discounts
  • Employer Fairly Likely to Respond

Guest Services Associates are primarily responsible for creating our guest experience and service standards on the sales floor with an undivided focus on our guests. The Guest Services Associates authentically and graciously welcome, engage, educate, style and assist our guests curating a positive brand experience for everyone. Guest Services Associate must be able to accurately complete all guest purchase and return transactions, answer and service incoming phone calls with a relentless ambition to create the best experience for each and every guest. While being our key brand ambassadors the Guest Services team is responsible for ensuring our guests leave with a very positive impression of the store and brand creating long term guest relationships. The Sales Associates must consistently demonstrate effective communication skills with guests and co-workers creating a welcoming communal store experience and productive team work environment. The position is multifaceted and calls for attentiveness with the ability to identify and act on opportunities to increase guest satisfaction while maintaining the store flow.

FROM THE FOUNDERS:WE ARE ALO

We make the most technologically advanced yoga clothing in the world.
Because clothing is the fuel for our movement to inspire more people to do more yoga.
Inspiring mindful movement is at the core of why we do what we do at Alo—it’s our calling.
This is the real meaning of studio-to-street:
Taking the consciousness from practice on the mat, and putting it into the practice of life.
Since 2007, we have been working hard to make clothing that elevates every yogi’s practice.
Yoga changes lives, and if it changes enough lives, it changes the world.
We start at home, in our solar-powered, dog-friendly office,
where our advanced recycling program reduces daily waste to that of a small household.
Alo's production is, and has always been, 100% sweatshop free. 
Our nonprofit Alo Gives will introduce millions of kids to yoga.
We share awesome new yoga classes every week on YouTube, for free.
We take Namaste seriously—working to see the divine light in every person who works at Alo.
Alo is a place where people are equally respected, regardless of gender, race, beliefs or sexual orientation.
We make sure there are a couple of yoga classes a day so everyone can make it.
We practice what we preach. Literally.
This is what we are passionate about.
This is why we do what we do.
This is Alo.

Yours, 
DANNY HARRIS & MARCO DEGEORGE 
Alo Cofounders

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