Customer Service Assistant

BK Events ATL Atlanta, GA
  • $15.00 Hourly
    + Bonuses
  • Full Time
  • Health Insurance, Dental Insurance, Vision Insurance, 401K / Retirement, Ask Us!
  • Employer Unlikely to Respond

Our company is seeking an experienced Customer Service Assistant to provide excellent customer service and to promote a positive consumer experience throughout all interactions. The successful candidate will focus on all aspects of customer satisfaction and care, as well as foster positive relationships with our clients. If you are confident finding unique methods to deal with customer complaints or concerns, you’d be a perfect fit for this position. We offer a competitive starting salary, excellent benefits, paid vacation, as well as opportunities for advancement.

Responsibilities of a Customer Service Assistant:

  • Enhance customer service experience for our consumers
  • Work to create engaged customers and facilitate organic growth
  • Set and maintain all customer service procedures and policies
  • Document all customer service actions and discussions keeping accurate interaction records
  • Stay abreast of industry’s developments and apply best practices to areas of improvement
  • Work with new customer service agents to improve skills

Qualifications and Skills:

  • Associate Degree from a University or College 
  • Experience in providing customer service support
  • Supervisory or management experience in Customer Service  
  • Exceptional Skills in Microsoft Office    
  • Positive energy and able to work well with a team
  • Goal focused and results-oriented
  • Highly detail-oriented
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