Customer Support Representative
- $24.00 Hourly
- Full Time
- Health Insurance, Dental Insurance, Vision Insurance
- Employer Unlikely to Respond
What You'll Do
- Analyze, track and resolve customer queries in a prompt manner to ensure the highest level of customer satisfaction
- Identify, organize, and prioritize issues based on severity of customer impact
- Document problem resolution steps across all clients
- Compile and update user documentation, including, but not limited to, training materials, help center and technical support FAQ s
- Maintain a thorough knowledge and understanding of the SevenRooms platform across the organization and down to individual clients
- Go above and beyond your job description to make sure our clients love us!
Who You Are
- Outstanding written and oral communication skills
- Proven track record in building positive relationships with clients
- Strong analytical, critical thinking and problem solving abilities
- Highly-collaborative, positive, go-getter attitude
- Comfortable working in a fast-pace startup environment
What We Offer
- Competitive salaries and flexible work life balance
- Equity share in a growing business
- A full slate of benefits coverage including: medical, dental, vision.
- A fun, vibrant office environment.
At Talent Link Inc. we go where other companies don’t go, we work in all the market corners to ensure that our clients can obtain the result they want, that is why we consider ourselves one of the leading companies in the marketing market. Each client is totally different, that is why we generate a more personalized campaign for each of our clients.