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Host

Francois Frankie Chicago, IL
  • $13.00 - $17.00 Hourly
  • Part Time / Full Time
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Summary/Objective

This position is responsible for greeting guests at the door. The host/hostess seats and presents clean menus to guests in a friendly, professional and quick manner.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Greets and seats guests, presents menus to guests, informs them of special catch and soups.
  2. Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
  3. Takes names on a waiting list.
  4. Runs the floor plan board.
  5. Observes tables and keeps track of clean, dirty and occupied tables.
  6. Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
  7. Cleans, organizes and stocks menus at host area.
  8. Answers phone and answers questions concerning the menu and restaurant.
  9. Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience.
  10. Fills to-go orders, if applicable.
  11. Maintains restrooms throughout shift.
  12. Sweeps foyer and front entrance area frequently.
  13. Performs other duties as directed.

Competencies

  1. Customer Focus.
  2. Communication Proficiency.
  3. Organizational Skills.
  4. Stress Management/Composure.
  5. Multi-task oriented.

Supervisory Responsibility

This position has no supervisory responsibilities.

Position Type/Expected Hours of Work

This may be a full-time  or part-time position. Frequent evening and weekend shifts are required.

Preferred Education and Experience

  1. Prior hosting experience.
  2. High school diploma or GED.
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