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HOT JOB

Service Assistant

Eaton Workshop Washington, DC
  • $11.00 Hourly
    + Tips
  • Part Time / Full Time
  • Meal Plan / Free Food, Health Insurance, Dental Insurance, Vision Insurance, 401K / Retirement, Ask Us!, Employee Discounts
  • Employer Very Likely to Respond

POSITION SUMMARY:

The server assistant is responsible for maintaining a clean and welcoming environment, as well as providing guests stellar service. This position is responsible for ensuring that empty tables are ready to receive new guests, delivery of beverages/food items to guest tables, polish glasses, clean/sweep restaurant if necessary, clear and reset tables during and after service, bring back bus tubs to kitchen, as well as sweep or vacuum the surrounding floor. 

ESSENTIAL JOB FUNCTIONS:

  • Maintain a clean, well-groomed, professional appearance at all times.
  • Directly responsible for assisting servers and bartenders in all and any tasks
  • Deliver food to tables carefully ensuring that they are brought out in a timely manner, presenting each dish to guests.
  • Clears dishes, sanitize and sets tables, sweep or vacuum the surrounding floor in a professional and effective manner.
  • Grooming of the entire restaurant and its perimeters.
  • Serve guests, bread, butter and water, provide refills as needed.
  • Remove used tableware between courses and provide tableware for next course.
  • Communicate with servers and hosts to ensure efficient seating and table utilization
  • Respond appropriately to guest requests.
  • Ensure bar and liquor storage areas are clean, stocked and well organized by closing time.
  • Ensure a consistent flow of services to guest by assisting servers/bartender with all aspect of their job functions.
  • Prepare sliced fruits, garnish, and other accoutrements for bar service ensure supplies, and ingredients for drinks are available to the bartender at all times.
  • Uphold cleanliness of bar spaces, all glassware, bar tops, tables, floors, and bar tools/equipment.
  • Possess knowledge of current food/drink choices, brands, specialties, origin, and preparation methods.
  • Stock all service areas and maintaining adequate supplies during meal period.
  • Ensure that each and every guest is treated in a friendly, professional, and timely manner.
  • Thank guests as they are leaving.
  • Maintain personal health and sanitation standards based on health regulations.
  • Exhibit professional grooming standards as outlined by management.
  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
  • Follow all company/bar/kitchen safety rules, policies, and procedures.
  • Other duties as assigned.
  • The company reserves the right to add or change duties at any time.

REQUIRED QUALIFICATIONS:

  • One (1) year of experience in restaurants as a service assistant
  • Two (2) years of experience in restaurant industry (Preferred)
  • valid Food Handlers card
  • High school diploma
  • Basic Math Skills add, subtract, multiply, and divide

SKILLS/APTITUDES:

  • Strong guest service orientation.
  • Good communication skills (verbally interacts with management, team members and guests).
  • Identify and resolve problems quickly and efficiently.
  • Ability to accept constructive criticism and work calmly and effectively under pressure.
  • Ability to take directions and be a team player.
  • Multi-task oriented and self-motivated.

PHYSICAL REQUIREMENTS:

  • Ability to speak and hear, vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Constant standing, sitting, and walking.
  • Be able to work in a standing position for long periods of time (up to 8 hours).
  • Be able to reach, bend, stoop.
  • Be able to lift up to 20 lbs.
  • Regularly required to use hands and frequent washing of hands.

 WORK ENVIRONMENT:

  • Exposure to extreme heat.
  • The noise level in the work environment usually is moderate to loud.
  • The employee may be exposed to the risks associated in attempting to resolve issues with difficult guests.
  • Work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.

Plan Do See is a global hospitality company with a core business in hotels, restaurants & bars, wedding & events, and consulting. Plan Do See’s headquarters are located in Tokyo and New York. Their mission is to create hospitality destinations around the world that offer memorable experiences and together build a lasting, positive relationship with our guests, partners, employees and communities. Plan Do See has been honored with a top 3 spot on the list of The Best Workplaces in Japan recognized for its dedication to sustain high-trust cultures for their employees.  

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