Customer Service Representative –Medical Transportation-$350 hiring bonus!

EMS Inc. Omaha, NE
  • Depends on experience
  • Full Time
  • Health Insurance, Dental Insurance, Vision Insurance
  • Employer Very Unlikely to Respond

Customer Service Representative –Medical Transportation-$350 hiring bonus!

Work for an enthusiastic growing company where you can make an impact!

About the Role

This program is helping people with medical transportation in Alaska. You must have a high level of urgency, empathy and customer service for this program. Must be able to answer inbound customer calls in a timely and productive manner. Must be able to maintain a strong relationship and communication between EMS and our client’s account procedures and managing priorities.

You must be able to work a 12pm-9pm shift with one weekend day. The other day off will be during the week. If you cannot work this shift, do not apply to this job ad.

Essential Skills:

·         Above average customer service skills

·         Strong written and verbal skills with customers and co-workers

·         Computer knowledge and Internet skills

·         Strong time management skills are a must

·         Friendly and energetic attitude

·         Ability to navigate through multiple computer screens/tabs

·         Quick learner who enjoys trouble shooting and problem solving skills

·         Ability to work both as an individual and a team member

Desirable Skills:

·         Comply with quality assurance expectations and standards

·         Must be familiar with phone Apps, Internet, Email and Microsoft Office

·         At least 6 months call center experience preferred, but not required

·         Variety of shifts available, must be available at least 1 weekend shift

·         High School Diploma or equivalent

Additional Benefits:

Career advancement opportunities •Team work environment •$350 hiring bonus •Paid on-the-job training •Full time schedules •Medical, dental, vision, long-term disability, and company paid life insurance benefits 1st of the month following 45 days of hire •Casual dress attire •Individual work spaces •Complimentary breakfast on Fridays •Free parking •North-West Omaha Location

Working at EMS allows you to gain experience and further your knowledge and skills. We have a variety of different clients that we take calls for that are rewarding and fun! We are a dynamic team that can offer more of a one on one approach to our employees. We are not the “big box” guys where you feel like a number. We want our agents to succeed!

Who are we? We are EMS and we are looking for High Quality Inbound Customer Service agents to join a fast-paced and energetic customer service team. EMS, Inc. is a leading Provider of Outsourced Customer Services. Our core values: We pride ourselves on respect, dignity, honesty, fairness, innovation and improvement. Attitude is everything. EMS, Inc. offers a team work environment, not a “typical” call center atmosphere.

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