Surgery Scheduler and Patient Care Clerk

Skin & Beauty Center - Business Affairs Office Burbank, CA
  • $14.50 - $16.00 Hourly
  • Full Time
  • Health Insurance, Dental Insurance, 401K / Retirement
  • Employer Likely to Respond

Team Members will schedule appointments, be responsible for multiple clerical duties and maintain regular contact with patients on behalf of the clinic and providers.

Job Responsibilities:

  • Maintain confidentiality and HIPAA regulations
  • Provides service by answering telephone calls, scheduling and preparing patients for procedures/services and assisting patients with questions, concerns or directions
  • Monitors flow and accuracy of schedules for clinics
  • Coordinate patient’s visits per timeline set by provider, following up on missed/skipped visits
  • Assists teams and handles/triages patient contact
  • Assists providers via phone and email contact with patients
  • Work with EHR and PM software 
  • Work with Patient Portal, assist patients with set up/use
  • General office administration duties such as filing, faxing, scanning, triaging, messaging, following up on reports/results/scheduled or missed appointments
  • Other duties as assigned

• Healthcare office experience REQUIRED
• Excellent customer service and communication skills. 
• Detail oriented, ability to manage numerous tasks successfully 
• Excellent organizational skills and ability to work independently 
• Must be reliable, punctual and have excellent attendance

*Experience with authorizations PPO and HMO plans is a plus!

Salary, Benefits and Work Perks:
• $14.50-16/hr starting wage
• Annual reviews/raises
• Medical/Dental/Vision
• Paid Sick Time
• 7 Paid Holidays
• Accrued Paid Time Off

• 401k + Profit Share
• Deeply discounted services

Extremely Busy and Fast Growing Dermatology Group looking to add team members!

We are a fast paced, busy dermatology practice with 4 locations. We are looking to have passionate, motivated, reliable and highly professional individuals join our team. You'll be working with talent that is a cut above the rest. We have a strong passion for providing exceptional service for our patients.

If you're passionate about the medical field, please apply to join our group.

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