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SALES ASSOCIATE / OPTICIAN AT GARRETT LEIGHT

GARRETT LEIGHT VENICE Los Angeles, CA
  • compensation depends on experience
    + Bonuses
    + Commission
  • Part Time / Full Time
  • Health Insurance, Employee Discounts, Dental Insurance
  • Employer Fairly Likely to Respond

GARRETT LEIGHT CALIFORNIA OPTICAL

WWW.GARRETTLEIGHT.COM/RETAIL/

Sales Associate / Optician

GLCO sales associates are responsible for delivering full customer service to all shoppers. This includes assistance with proper frame fit and styling, appropriate lens suggestions and brand history.

Sales

  • Recommend multiple suggestions based on customer needs, preference and face shape.
  • Maintain a constant presence on the sales floor to be available to be offer any customer assistance.
  • Ensure a positive in-store experience by greeting all of our customers and offering assistance as soon as they enter. Be ready to explain the brand history and talk about Garrett’s design approach.
  • Create a comfortable environment for the customer by creating movement, cleaning frames and staying within ear’s reach of them.
  • Follow up with customers, especially when there are delays with their job.
  • Maintain a Clientele Program.
  • Encourage our shoppers to fill their Rx lenses with us, especially when they have VSP or Eye-Med insurances.

Store Operations and Accountability

  • Completely fill out customer paperwork and add to customer profiles at time of purchase.
  • Communicate all store issues to Director of Retail. These relating to customers, schedule changes, maintenance, etc.
  • Properly communicate any/all details in customer trays by adding clear notes.
  • Assist in weekly inventory audits to maintain accurate stock levels.
  • Maintain all policies and procedures within the GLCO Retail Employee Handbook.
  • Adhere to omni-channel service approach which is intended to streamline and simplify the customer experience.
  • Light Cleaning around all areas of the store during downtime.
More positions available