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Bakery Assistant Manager

Veritage LLC Greenport, NY
  • $70K - $85K Annual Salary
    + Bonuses
  • Full Time
  • Employer Unlikely to Respond

  • Assume responsibility for all aspects of the coffee bar
  • Be capable of completing all daily operations of the coffee bar
  • Oversee all café employees, including: hiring and terminations, performance and pay reviews, job descriptions and responsibilities, training and continuing education, discipline and commendation
  • Management of front of house: customer service, preparation and presentation of beverages and information, operational procedures, merchandising
  • Management of back of house operations: payroll, scheduling, ordering, and sales and profitability
  • contribute ideas as far as operational flow
  • Be "on-call" with the responsibility to respond to problems or fill-in when needed
  • Cultivate a professional, friendly, efficient work environment
  • Lead staff meetings
  • Additional responsibilities include:

    • Proactively train staff to maintain and uphold all company and café policies
    • Actively work toward creating a superlative café experience through: customer service, beverage preparation and presentation, in-store marketing, and upkeep of the physical space
    • Ensure all projects and responsibilities are completed in a timely, efficient manner
    • Handle customer complaints with professionalism and tact
    • Schedule: create the schedule, manage time off requests, ensure the coffee bar is properly staffed
    • Proactively solve problems and make decisions that benefit the café and company at large

    QUALIFICATIONS / EXPERIENCE

    • Excellent communication and teaching skills Infectious love of coffee
    • Ability to keep a calm, mature, professional demeanor when needed
    • Proactive approach to problem-solving and staff management
    • A high degree of ethics and obsession with customer service
    • Excellent time management skills and ability to self-direct when necessary
    • High level of organization
    • Adaptability and the ability to creatively troubleshoot difficult situations
    • Superior leadership capabilities; ability to work well within groups
    • At least 3 years of experience in specialty coffee and the coffee industry
    • Focused perspective on what a high-functioning coffee bar looks like and how to execute that perspective
    • A passion for small business and quality products
    • Be a model barista, both as far as bar skills, customer service and enthusiasm to share knowledge
    • Detail-oriented
    More positions available