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Server

The Manufactory Los Angeles, CA
  • compensation depends on experience
    + Tips
  • Part Time / Full Time
  • Employer Fairly Likely to Respond

TARTINE Story:

In 2002, power baking duo Elisabeth Prueitt and Chad Robertson came into San Francisco for dinner from Point Reyes, where they had a tiny bakery at their home called Bay Village Bakery. While in the city, Liz saw an old corner bakery in the dark. There was a baker sitting outside and they started talking. He was ready to retire but determined to keep the shop a bakery. It was meant to be. A few months later, Tartine opened its doors, and the line outside formed.

Tartine Bakery has been rated in the Zagat Survey as Best Bakery and Best Breakfast in San Francisco. Elisabeth and Chad were nominees for the 2006 James Beard Outstanding Pastry Chefs, National Award and won in 2008.

After years of success with the bakery, Prueitt and Robertson started planning the Manufactory in 2014 and opened Tartine Manufactory in August 2016. By November, the restaurant won its first Eater award for best expansion and in 2017 was named by Bon Appetit as one of the top new restaurants of the year.

In early 2016, Chris Jordan and Bill Chait joined the leadership team and together with Liz and Chad are preparing Tartine for future projects in LA, Asia and beyond. 

TARTINE Philosophy:

TARTINE strives to make everything as simple and authentic as possible.
Components of flavor and seasonality are considered in making our authentic pastry, cookies, tarts, cakes, confections and bread. Morning pastries don’t start coming out of the oven until soon after we open our doors for the day. Throughout the morning breakfast pastries are in constant motion: some are being formed, some are proofing, and some are baking; and at the same time the next days dough is being mixed. Pastries are baked in small batches to ensure the freshest items are enjoyed by our customers. The care are consideration we make in our food is also reflected in every facet of our operation – safety and sanitary practices, punctuality, empathy and communication with each other, with our guests, with our vendors and with our community – local, national and international.

AAP / EEO Statement:                                                          

The Manufactory is an equal opportunity employer and does not unlawfully discriminate on the basis of race, color, religion, creed, sex, (including pregnancy, childbirth or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, family care leave status, marital status, sexual orientation, veteran status or political ideology, as these terms are defined by state, federal and local law. The Manufactory also makes reasonable accommodations for disabled employees.

To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, The Manufactory will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship would result.  Any employee who requires an accommodation in order to perform the essential functions of the job should contact their supervisor and request such an accommodation. 

Finally, The Manufactory prohibits harassment of any individual on any of the bases listed above. For information about the types of conduct that constitute impermissible harassment, and internal procedures for addressing complaints of harassment, please refer to the restaurant's policy against harassment.

Job Summary

Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to show our guests such a marvelous time, they will want to return.

Activities & Responsibilities

Primary

o   Promote, work, and act in a manner consistent with the mission of The Manufactory.

o   Monitor and observe guests dining experience to ensure guests are satisfied with the food and service, and respond promptly and courteously to correct any problems.

o   Collect payments from guests.

o   Write guests’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

o   Prepare checks that itemize and total meal costs and sales taxes.

o   Take food or beverages orders from guests.

o   Check guests’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.

o   Serve food or beverages to guests, and prepare or serve specialty dishes at tables as required.

o   Present menus to guests and answer questions about menu items, beverages, and other restaurant functions and services

o   Inform guests of menu changes and daily specials, and make recommendations you genuinely feel your guests will enjoy.

o   Clean tables or counters after guests have finished dining.

o   Prepare hot, cold, and mixed drinks for guests, and chill bottles of wine.

o   Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.

o   Stock service areas with supplies such as coffee, food, tableware, and linens.

o   Explain to guests how various menu items are prepared, describing ingredients and cooking methods.

o   Prepare tables for meals, including setting up items such as linens, silverware, and glassware.

o   Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.

o   Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.

o   Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.

o   Bring wine selections to tables with appropriate glasses, and pour the wines for guests.

o   Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.

o   Escort guests to their tables.

o   Garnish and decorate dishes in preparation for serving.

o   Fill salt, pepper, sugar, cream, condiment, and napkin containers.

o   Describe and recommend wines to guests.

o   Thank guests for their visit and invite them to return.

o   Attend all scheduled employee meetings and offers suggestions for improvement.

o   Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.

o   Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.

***Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Supplemental

o   Provide guests with information about local areas, including giving directions.

Tools & Technology (examples in parentheses)

o   Bar code reader equipment

o   Cash registers

o   Commercial use cutlery

o   Credit card processing machines

o   Paging controllers

o   Point-of-sale receipt printers

o   Point-of-sale terminals and workstations

o   Touch screen monitors

o   Point-of-sale software (Compris Advanced Manager's Workstation; Compris; Hospitality Control Solutions Aloha Point-of-Sale; ICVERIFY; Intuit QuickBooks Point of Sale; MICROS Systems HSI Profits Series; NCR Advanced Checkout Solution; NCR NeighborhoodPOS; The General Store; ClubSoft Food & Beverage Point of Sale; DataTeam Lunch Express; Dinerware Intuitive Restaurant; Food Service Solutions POSitive ID System; Restaurant Manager)

Minimum Qualifications

o   Basic knowledge of dining room and service procedures and functions

o   Basic mathematical skills

o   Able to understand and speak using the predominant language(s) of guests

o   Able to handle money and operate a point-of-sale system

o   Able to work in a standing position for long periods of time (up to 5 hours)

o   Able to safely lift and easily maneuver trays of food and containers weighing up to 25 pounds

Compensation

Hourly (based on experience)

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