Assistant Community Manager for San Antonio Housing Authority
- $18.50 - $19.50 Hourly
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Assistant Community Manager - Public Housing (Multiple Positions) :
The Assistant Community Manager performs administrative and supervisory work of routine difficulty and directs staff involved in the filling of vacancies, rent collection, and continued occupancy of low-rent public housing developments; assumes managerial responsibilities in the absence of the Community Manager. Models and ensures high performance and customer service delivery consistent with the agency’s mission and vision.
Essential Duties and Responsibilities:
The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed. These essential functions require presence in the workplace on a regular basis and regular attendance must be maintained.
- Provides direction to staff in conducting leasing interviews, inspections, and processing of resident vacancies and computes initial and interim
- Prepares annual budget by itemizing needs of the development; authorizes purchase requests; ensures expenses are within budget; and completes annual
- Reviews interoffice memos and other correspondence; maintains petty cash funds; resident files; attends departmental meetings, and prepares monthly newsletters as
- Records time and attendance on subordinate employees; completes performance evaluations; recommends disciplinary actions when necessary; and assigns and observes work
- Monitors and contacts residents regarding delinquent rent; receives rent payments from residents; evicts undesirable residents; initiates process to evict residents for failure to pay rent or other undesirable characteristics; appears in court to present evidence on failure to pay or undesirable resident behavior and refers residents to local social service agencies for financial
- Performs resident relations activities in absence of Community Manager by counseling residents on various problems or may refer residents to local social service
- Oversees maintenance issues by making periodic inspections of the development; reviews maintenance reports and spot checks work; encourages resident input on maintenance needs and improvements; distributes work assignments to maintenance personnel, investigates complaints on maintenance work, and records monthly maintenance
- Advises Community Manager and communicates with the Security Department regarding possible trouble areas and monitors the work of security officers by reviewing security
- Conducts tours of the respective housing developments in the absence of the Community
- Responsible for assisting in the management of a minimum of 300 May be temporarily assigned to fill other vacant manager positions as needed.
- Provide training to staff
- Counsel employees on various issues
- Performs other related duties as
- Communicates with the resident association on various issues including maintenance and improvement priorities and changes in rules and
- Refers local leaders and interest groups to the Public Affairs & Communications Department and provides information to the local media on development of activities and problems.
Education and Experience:
- High school Diploma or GED
- One (1) year of experience working in a housing
- Successful completion of a criminal history background check, education, and work history verification, and drug screening
- Associates Degree in social services, business management, management or successful completion of 60 semester hours of college coursework in any of the following areas or combination of areas: social services, human services, community organization, business management or management.
- Certified Public Housing Manager (Public Housing Manager).
License and Certifications:
- Must have the ability to earn certifications as required by assigned
- Must complete certification as a Public Housing Manager within first year of
- Texas Class “C” driver's license and insurable by SAHA’s liability and fleet insurance
Technical Skills : To perform this job successfully, the employee should have:
- Understands the Mission, Vision, and Values of the agency, and directs work within these guiding principles and operational
- Interpersonal skills using tact, diplomacy, patience and
- Filing and record keeping system, including document
- Modern office practices, procedures and customer service
- USPS practices, procedures and rates
- Verbal and written communication
- Correct English usage, grammar, spelling, punctuation and
- Telephone techniques and
- Operation of office machines and equipment such as PC, copiers, and
- Math calculation
- Work cooperatively, harmoniously and respectfully with co-workers, supervisors, public and customers.
- Perform a variety of clerical duties involving typing, filing and maintaining records or reports in support of a special program or department
- Handle multiple tasks and priorities with
- Deal with a variety of people with diverse
- Effectively plan and organize
- Communicate effectively verbally and in
- Understand and follow verbal and written
- Operate a variety of office equipment including postage meter, scale, inserter, folder, labeler, computer terminal, calculator, copier and
- Operate a computer enter data, maintain records and generate reports using Word and Excel.
- Perform data entry efficiently and
- Meet schedules and
- Work respectfully and courteously with staff, residents and the general