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Assistant Studio Manager

Santa Monica Los Angeles, CA
  • $13.00 Hourly
    + Bonuses
  • Part Time
  • Employee Discounts
  • Employer Fairly Likely to Respond

UNPLUG MEDITATION is looking for a part-time assistant manager for our premier studio in Los Angeles.

Ideal candidate has a flexible schedule with 1-2 years experience in a leadership position, strong at operations, organization, customer service and sales.  Experience in MindBody Online software is a must.  

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Job of the Assistant Studio Manager


Job Overview: Assist Studio Manager is in the studio as often as possible when the Studio Manager is not there. The Job Description is the same as Greeter Staff with some additional responsibilities listed here.

DUTIES AND RESPONSIBILITIES:

Responsible for effectively communicating to both students and other staff members

EMPLOYEES:
o Assist Studio Manager with training new staff
o Assist Studio Manager and assume Studio Manager’s responsibilities when he/she is not available
o Attend all staff meetings
o Communicate with Studio Manager about any employee or student issues and/or studio operations

CUSTOMERS:
o Help reduce attrition by providing an outstanding experience on each student’s visit and consistently delivering the Unplug’s standard of excellence.
o Deliver exceptional and hospitable customer service to Unplug clients
o Respond to client issues and concerns in positive and timely manner

Responsible for supporting and maintaining the Unplug brand.
o Exemplify and enforce studio policies and procedures.
o Oversee studio’s retail operations.
o Contribute ideas for the growth of Unplug.
o Field and fulfill all substitution requests made by Unplug teachers
o Confirm receipt of sub request to Unplug teacher
o Confirm all teacher substitutions with substitute teacher 24 hours prior to class
o Update MBO Website with correct substitutions for classes as they arise
o Oversee all supply inventory including collateral and housekeeping products
o Unpack, enter into MBO inventory, generate retail labels and insert on each product; organize all shipments when they arrive
o Maintain and organize studio supply closet as well as front desk drawers and cupboards

Contribute to the Company’s healthy, financial growth.
o Actively promote and sell Unplug programs, promotions, and retail products.
o Help with implementing sales and marketing initiatives for the studio.

Unplug Meditation is a guided-meditation studio that offers 30- and 45-minute drop-in classes in a clean, modern and calming atmosphere. Our inspirational guides will effortlessly move you in and out of your meditation. All you need to do is sit back and relax. Take a break from busy lives, hectic schedules and never-ending demands. Our mission is to be your remedy.

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