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In-Bound Call Center, Customer Support Representative

USAePay Glendale, CA
  • $12.00 - $15.00 Hourly
  • Full Time
  • Health Insurance, Dental Insurance, Vision Insurance, 401K / Retirement, Employee Discounts
  • Employer Fairly Likely to Respond

Financial - Technology company in Glendale looking to hire  Full-Time employee for our Customer Support Department.

Multiple schedules available from Monday through Sunday, 6:00am through 6:00pm.

Responsibilities and expectations include, but not limited to;

-Provide superior service via-phone, e-mail and electronic tickets.

-Answering inquiries for merchants.

-Resolve products and service issues, in a timely matter.

-Follow-up with customer requests.

-Provide support for mobile applications.

-Ensure customer satisfaction.

-Excellent verbal and written communication skills.

-Demonstrate and apply problem-solving skills

-Must be comfortable in a fast-paced environment

Benefits

  • Health Insurance and 401K
  • We provide opportunity for professional growth.

We are open 24/7 and currently hiring for multiple shifts.

No experience necessary. Training will be provided to you as a tool to strengthen and assure daily successful service.

When submitting your resume, please include your schedule availability for consideration.

We are an equal opportunity employer. Each candidate is subject to a background check prior to employment.

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