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Credit Administrator
at EBB - Anaheim
Anaheim, CA
Anaheim, CA
posted Last Wednesday in
  • Employment Type
    Full Time
  • Compensation
    compensation depends on experience + Bonuses
  • Perks / Benefits
    Health Insurance, Dental Insurance, Vision Insurance, 401K / Retirement

COMPANY OVERVIEW: At E.B. Bradley Co./West Coast Laminating we pride ourselves on being industry leaders by providing value-added wholesale distribution of specialty hardware and surfacing products and cold press laminated panels and related products. We currently have 11 locations across the Western region and growing. We are dedicated to providing quality products and creating partnerships that are unparalleled. We offer a fun, safe work environment with opportunity for upward mobility. We do this by hiring the best of the best, allowing us to set the standard in Customer service. If this sounds like the place for you, please review the job description below.

POSITION SUMMARY: E.B. Bradley/West Coast Laminating is searching for a Credit Administrator to be located in our Anaheim, CA location with experience in the Construction industry as it relates to Mechanics Lien law. The Credit Administrator will be responsible for making high volume collection calls and initiate written correspondences via email in a fast paced goal oriented credit and collection dept. They will also be providing customer service regarding collection issues, review customer refunds, process and review account adjustments, assign credit limits and initiate reviews for larger limits, resolve client discrepancies and short payments. Will work alongside Accounts Receivable department to reconcile customer disputes as they pertain to payment of outstanding balances that are due. Credit Administrators are also responsible for monitoring and maintaining assigned accounts, recommend small balance write offs, customer reconciliations. They are also accountable for reducing delinquency on assigned accounts and enlist the efforts of sales and senior management when necessary to accelerate the collection process. The Credit Administrator must communicate and follow up effectively with sales, and customer service departments regarding customer accounts on a reoccurring basis. Meet defined department goals and activity metrics consistently. They must establish and maintain effective and cooperative working relationships with all depts. They will also have the ability to communicate and develop positive long-term relationships with customers. Successful candidates will be career oriented, hardworking and a professional team member.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

  • Handle high volume phone call
  • Knowledge of billing and collections procedures
  • Ability to prioritize and manage multiple responsibilities
  • Intermediate knowledge of Excel, Word and Office.
  • Strong attention to detail, goal oriented
  • Internal and external customer interface
  • Participate in team planning meetings
  • Sound judgment
  • Excellent written and verbal communication skills
  • Quick learner with adaptability skills
  • Common sense
  • Great organizational skills
  • Minimum of 5 years of experience in credit and collections
  • Experience in Construction industry as it relates to Mechanics Lien law.
  • College degree, some college
  • Has an understanding about resale taxes and the gathering of resale forms/certificates
  • Bi-lingual Spanish a plus 

BENEFITS:

  • Comprehensive Medical, Dental, Vision and Life
  • 401(K)
  • PTO

EDUCATION and/or EXPERIENCE: BS/BA degree preferred

PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to walk, stand, carry materials, stoop, kneel, bend at the waist, reach overhead and climb stairs. May require sitting and/or standing for long periods of time

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT: This job operates within a diverse environment. Some work may be performed within a general office environment and/or within a manufacturing and warehouse environment.

E.B. Bradley Co.is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, marital status, family responsibilities, pregnancy, genetic information, veteran or military status

This job description is a summary of duties which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, but is merely a broad guide to expected duties. As an employee you should understand that a job description is neither complete nor permanent; it can be modified at any time. Also, at the request of management, any employee may be asked and expected to perform additional duties, responsibilities, or project without notice.

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E.B. Bradley Co., prides itself on being an industry leader by providing wholesale distribution of specialty hardware and surfacing products. We currently have 11 locations across the Western region and growing. We are dedicated to providing quality products and creating partnerships that are unparalleled. We offer a fun, safe work environment with plenty of opportunity for upward mobility. We do this by hiring the best of the best allowing us to set the standard in customer service. If this sounds like the place for you, please review the job description below.

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Hiring Manager
Vanessa Ibarra
Sr. Recruiter