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Hostess / Host

Felix Los Angeles, CA
  • $15.00 Hourly
    + Tips
  • Full Time
  • Employer Fairly Likely to Respond

Overview
As a Hostess / Host at Felix, you are responsible for creating transporting and memorable dining experiences for every guest that you meet. You will be expected to come to work with a positive attitude, excited to work as a team to reach one common goal; that every guest leaves happy.

The Scope of the Role and Responsibilities are as follows:
• Clear understanding of seating guests at tables

• Warmly greet and acknowledge guests upon arrival.  
• Maintain professional & positive guest relations at all times.
• Communicate daily features and make recommendations to guests
• Operate from "Yes" and always try to accommodate special requests
• Provide above and beyond guest service
• Maintain strong product and menu knowledge
• Follow Health and Safety Standards when handling food and beverage
• Partake in regular testing to ensure product knowledge is to standard
• Attend regularly scheduled training meetings to develop knowledge and skills; utilizing the tools on our online learning platform to continue learning 

Mission
To constantly deliver a transporting guest and employee experience complete with delicious relevant food, inspiring design, and passionate, soulful hospitality.

Skills / Experience
• Previous Hosting experience
• Experience with Resy or OpenTable
• Excellent Guest Service skills
• Multi-tasker
• Team player
• Knowledge of Italian food and wine an asset
• Positive Attitude
• S.T.A.R. Certification

Further restaurant information found @
www.gusto54.com
www.felixla.com

Our Vision, Mission & Family Values   

In looking for new team members to join our famiglia, we are careful to select people who are inspired by our vision, can embrace our mission as their daily purpose and share the same values.    

Our Vision To build the most culturally relevant and celebrated collection of restaurants and innovative culinary experiences in the world.   

Our Mission To consistently deliver a transporting customer and employee experience complete with delicious relevant food, inspiring design and passionate, soulful hospitality.     

Our Family Values  

1. I powerfully choose to be positive and have fun
I bring contagious passion, generosity and fun to everything I do, always

2. I believe in awesome service I anticipate needs, operate from yes" and can be counted on to go above and beyond   

3. I am entrepreneurial
I continually look for innovative ways to improve the business and customer experience

4. I treat everyone like family
I am a team player and treat everyone with genuine respect and kindness
5. I believe excellence is in the details
I appreciate beauty in my surroundings and see opportunities for impeccability everywhere

6. I am a leader
By example I inspire those around me to be their personal best
7. I contribute to my community
I believe it's important to give back and make a difference  

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