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Front Desk Receptionist

BAO Foot Spa Santa Monica, CA
  • $13.00 Hourly
    + Bonuses
    + Commission
  • Part Time / Full Time
  • Employee Discounts
  • Employer Fairly Likely to Respond

We are looking for a enthusiastic front desk receptionist with lots of positive energy to join our BAO Foot Spa Family. Phone, computer skills & salon experience are a must.

Requirements: 

Scheduling guest salon and spa services while implementing proper procedures

Greeting guests and escorting to waiting areas

Educating guests on services

Maximize books for each service professional in a fair and consistent manner

Closing sales and encourage guests to pre-book services

Cross-service recommendations

Product recommendations

Executing standard telephone procedure using appropriate customer service etiquette

Confirming appointments

Informing service professionals of daily schedules and/or any adjustments

Resolving guest challenges, utilizing support from the Salon Manager when necessary

Supporting retail and service staff

Responsibility for balancing and checking register drawer

Performing other duties as assigned

Must be able to work weekends, plus 2-4 days a week based on availability. Must be able to have realiable transportation and go between our two locations of Santa Monica and Beverly Hills.

At BAO Foot Spa we highly value the client's experience and we are looking for team members who understand the importance of customer service and go above and beyond to ensure each and every client has a positive experience at our spa.