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Floor Manager

Felix Los Angeles, CA
  • $50K - $60K Annual Salary
  • Full Time
  • Health Insurance, Employee Discounts, Meal Plan / Free Food
  • Employer Fairly Likely to Respond

Overview

A Felix Los Angeles Floor Manager is the representative of our restaurant and of our core values.  They ensure our guests are having an exceptional experience. They also ensure that our team members are loving their job, through coaching and developing their skills all while having fun. They are excited to flex their entrepreneurial muscle and play a part in achieving success in our business. The right person for this role will be able to both look at the big picture but, also pay close attention to detail. They should have excellent communication skills and excel at giving effective feedback.  Must have 3 years of management experience at a similar style dining restaurant.  

Reports to
General Manager, AGM

The Scope of the Role and Responsibilities are as follows:

o Curate Guest Experiences

o Follow and enforce systems to ensure consistency in product and service

o Touch tables and build rapport with Guests and perform quality investigations

o Perform Guest recoveries when necessary 

o Create a Supportive, Safe and Growth Oriented Work Environment

o Foster an environment of happy people making people happy

o Help Conduct Pre-Shift meetings 

o Audit Staff performances and give in the moment feedback

o Work Safely in accordance with Health & Safety Act

o Hold regular training meetings to consistently develop knowledge and skills of team members

o Manage Daily Operations

o Perform Comps, Voids and other POS functions 

o Employee Scheduling

o Ensure restaurant is staffed to maintain optimal profit margins 

o Check Inventory, order FOH Supplies 

o Inspect and sign for incoming orders

o Open/Close restaurant in accordance with daily checklists

o Follow and Enforce Company Policies and Procedures

o Cash handling & reconciliation – balance tills, provide due-backs

o Continually Develop Management Skills

o Ongoing development of product knowledge

o Use strategic thinking when collaborating with Senior Management on new systems and processes

o Keeping up to date with industry trends

 

Skills / Experience

· Minimum 3 Year Supervisor/Management Experience

· Intermediate to Advanced wine and beverage knowledge; Italian is preferred

· High level of service standard expectations

· Strong Leadership and Communication Skills

· S.T.A.R. certification

· Passionate, Positive and Approachable

www.felixla.com  

Our Vision, Mission & Family Values   

In looking for new team members to join our famiglia, we are careful to select people who are inspired by our vision, can embrace our mission as their daily purpose and share the same values.    

Our Vision To build the most culturally relevant and celebrated collection of restaurants and innovative culinary experiences in the world.   

Our Mission To consistently deliver a transporting customer and employee experience complete with delicious relevant food, inspiring design and passionate, soulful hospitality.     

Our Family Values  

1. I powerfully choose to be positive and have fun
I bring contagious passion, generosity and fun to everything I do, always

2. I believe in awesome service I anticipate needs, operate from yes" and can be counted on to go above and beyond   

3. I am entrepreneurial
I continually look for innovative ways to improve the business and customer experience

4. I treat everyone like family
I am a team player and treat everyone with genuine respect and kindness

5. I believe excellence is in the details
I appreciate beauty in my surroundings and see opportunities for impeccability everywhere
 

6. I am a leader
By example I inspire those around me to be their personal best

7. I contribute to my community
I believe it's important to give back and make a difference  

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