Dismiss

Floor Supervisor

Felix Los Angeles, CA
  • $20.00 - $25.00 Hourly
  • Full Time
  • Health Insurance, Employee Discounts, Meal Plan / Free Food
  • Employer Very Unlikely to Respond

Overview

A Felix Los Angeles Floor Supervisor is the representative of our restaurant and of our core values.  They ensure our guests are having an exceptional experience. They also ensure that our team members are loving their job, through coaching and developing their skills all while having fun. They are excited to flex their entrepreneurial muscle and play a part in achieving success in our business. The right person for this role will be able to both look at the big picture but, also pay close attention to detail. They should have excellent communication skills and excel at giving effective feedback.  Must have 2 years of supervisor/management experience at a similar style dining restaurant.  

Reports to
General Manager

The Scope of the Role and Responsibilities are as follows:

o Curate Guest Experiences

o Follow and enforce systems to ensure consistency in product and service

o Touch tables and build rapport with Guests and perform quality investigations

o Perform Guest recoveries when necessary 

o Create a Supportive, Safe and Growth Oriented Work Environment

o Foster an environment of happy people making people happy

o Help Conduct Pre-Shift meetings 

o Audit Staff performances and give in the moment feedback

o Work Safely in accordance with Health & Safety Act

o Hold regular training meetings to consistently develop knowledge and skills of team members

o Manage Daily Operations

o Perform Comps, Voids and other POS functions 

o Employee Scheduling

o Ensure restaurant is staffed to maintain optimal profit margins 

o Check Inventory, order FOH Supplies 

o Inspect and sign for incoming orders

o Open/Close restaurant in accordance with daily checklists

o Follow and Enforce Company Policies and Procedures

o Cash handling & reconciliation – balance tills, provide due-backs

o Continually Develop Management Skills

o Ongoing development of product knowledge

o Use strategic thinking when collaborating with Senior Management on new systems and processes

o Keeping up to date with industry trends

 

Skills / Experience

· Minimum 2 Year Supervisor/Management Experience

· Intermediate to Advanced wine and beverage knowledge; Italian is preferred

· High level of service standard expectations

· Strong Leadership and Communication Skills

· Food Handler's Certificate

· Passionate, Positive and Approachable

www.felixla.com  

Felix Trattoria embodies a philosophy of seasonality, warm hospitality, and the deeply rooted culinary traditions of regional Italy, lead by Chef Evan Funke, who is a culinary storyteller, a custodian of Italian tradition, and a master of the old world techniques of handmade pasta.  We currently have opportunities for exceptional and experienced Line Cooks to join our team at Felix on Abbot Kinney. Ideal candidates should have professional kitchen experience, but what is most important is ambition, persistence, and a dedication to improving every day. 

Our Mission is to consistently deliver a transporting customer and employee experience complete with delicious relevant food, inspiring design, and passionate, soulful hospitality.

More positions available