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Maintenance Supervisor I for San Antonio Housing Authority (SAHA)

Corporate Office San Antonio, TX
  • $42K Annual Salary
  • Contract
  • Health Insurance, Dental Insurance, Vision Insurance, 401K / Retirement
  • Employer Likely to Respond

Description

The Maintenance Supervisor I under the direction of the Community Manager plans, organizes, and supervises the daily maintenance operations for area personnel, housing structures, sites, and equipment with a medium portfolio of communities or unit count. This position works out of SAHA headquarters .Develops and administers maintenance budgets for properties and maintenance facilities. Develops and implements operational procedures; oversees maintenance program operations. Trains, supervises, and evaluates the performance of assigned staff. Models and ensures high performance and customer service delivery consistent with the agency's mission, vision, and values.

Examples of Duties

The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed. These essential functions require presence in the workplace on a regular basis and regular attendance must be maintained.

  • Directs employees and contractors engaged in performing the following repairs:  structural, electrical, carpentry, HVAC, plumbing, and mechanical of the buildings.

  • Inspects completed work, work in progress and work plans on all  assigned projects according to Federal, State and City regulations and standards. To include major constructions and ADA compliances.

  • Projects annual budget for several different properties.  Including capital fund improvements, modernization and major construction and remodeling projects.

  • Requisitions tools, equipment, and supplies while maintaining budgetary guidelines.

  • Maintains inventory control and required MSDS data.  Directs employees to maintain vehicle fleet.

  • Schedules, estimates and prioritizes worker/contractor hour requirements for completion of job assignments Adjusts work procedures to meet production schedules and develops preventive maintenance schedules for assigned properties.

  • Maintains the physical make ready board and ensures proper coding of make readies in Yardi Management software for tracking purposes.

  • Utilizes Yardi Management software to track inventory, pull work order reports, and assign maintenance.

  • Pulls key reporting daily to ensure secure return of all keys each day.  

  • Confers with other supervisors to coordinate special projects of individual properties.  

  • Monitor employees work performance, customer services skills through quality control.

  • Directs workers assisting other departments as requested.  This could include moving furniture, passing out resident notices, loading and unloading equipment and supplies.

  • Recommends and provides proper training changes in working conditions and use of equipment to increase efficiency of work crew.

  • Maintain time and monitors production reports daily, to ensure employee productivity meets current work standards.
  • Directs workers engaged in the general external and internal cleaning and upkeep of buildings, including buffing, dusting, sweeping, mopping, vacuuming, sanitizing, power washing, etc.

  • Inspects and directs workers engaged in ground maintenance activities and curb appeal. Plus inspects grounds for slips, trips or fall hazards, erosion and ground shifting.

  • Interprets company policies to workers and enforces safety regulations. Prepares appropriate reports according to specific incident/accidents. Responds timely to emergency situations.

  • Attends Monthly Managers Meetings.

  • Organizes and holds Monthly Safety Training.

  • Analyzes and resolves work problems.  Assists workers in solving work problems.  When needed performs activities of workers supervised.

  • Initiates plans to motivate workers to achieve work goals.

  • Ensures staff has all required certifications and/or permits.

  • Works closely with Manager on all property decisions.

  • Implement a TEAMWORK environment.

  • Assist with all community and resident retention events and/or staff meetings as needed.

  • Ensure property is prepared to meet any local, city, or state inspections.

  • Ensure all make readies are turned over in a timely manner.

  • Required to be on call available for emergencies at properties assigned. Additionally, required to be the primary on-call 1 week per month.

  • Performs other related duties as assigned.

Education and Experience:

Required:

  • High School Diploma or GED required.

  • Four (4) or more years of verifiable, progressively responsible experience in the various trades, such as carpentry, plumbing, refrigeration, appliances or electrical maintenance/repair.

  • One (1) year of experience as a senior maintenance technician or equivalent.

  • Multi-family property maintenance experience and contractor oversight experience.

  • Must have the ability to learn and use cloud applications such as Google GSuite applications to include but not limited to: Google Chrome Browser, Gmail, Drive, Calendar, Docs, Sheets and Slides.  Understanding document sharing and collaboration in the cloud. Experience and proficiency with Microsoft Office 365, cloud accessible applications to include but not limited to: One drive, Outlook, Word, Excel and Powerpoint or MAC or PC desktop equivalent is acceptable.

  • Successful completion of a criminal history background check, education, and work history verification, and drug screening test.

Preferred:

  • Ability to learn cloud technologies such as LucidChart for diagram , workflow and chart drawing.  Experience with Vizio or equivalent is acceptable. Basic understanding of Virtual Private Network (VPN) access to connect to internal business systems.  

License and Certifications:

  • Applicant must complete training and receive Permit through the City of San Antonio for Electrical Maintenance within the first 6 months from the date of hire. Certified Pool Operator License must be obtained within 1st year of employment.  

  • Texas Class "C" driver's license at the time of placement and be insurable by the Housing Authority's liability and fleet insurance carrier.

  • Must have the ability to earn certifications as required by assigned tasks.

  • Must obtain the Fair Housing Certificate within the first 6 months from the date of hire.

Technical Skills:

To perform this job successfully, the employee should have:

  • Understands the Mission, Vision, and Values of the agency, and directs work within these guiding principles and operational framework.

  • Ability to use a computer and associated software programs to perform day to day duties and activities.

  • Physical assets, maintenance practices, problems, materials and general construction trades.

  • Principles and practices of supervision and training.

  • Budget process and estimating for rules for construction.

  • Applicable building and safety laws, codes, regulations, policies and procedures.

  • Safety and Health Program, including Hazard recognition and analysis.

  • Policies and procedures related to maintenance, inventory, Purchasing, and Human Resources.

  • Interpersonal skills using tact, patience and courtesy.

  • Dispute resolution skills.

  • Technical aspects of building maintenance trades.

  • Manage the daily operations of maintenance functions for low and moderate-income families, elderly and disabled persons, and other eligible families.
  • Supervise and evaluate the performance of assigned staff.

  • Plan and monitor work performance through the use of budget expenditures, work order activity and other relevant reports.

  • Interpret, apply and explain rules, regulations, policies and procedures.

  • Meet schedules and time-lines.

  • Work independently with little direction.

  • Plan, organize, and direct other workers.

  • Exercise sound judgment.

  • Work harmoniously and respectfully with staff, residents, and the public.

  • Prepare and maintain records and reports.

  • Provide good customer service and maximize customer satisfaction in the delivery of services.

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