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To Go Server

Gracias Madre Newport Beach, CA
  • $11.00 Hourly
    + Tips
  • Part Time / Full Time
  • Employer Fairly Likely to Respond

As a To Go Server at Gracias Madre, you are responsible for a full circle guest experience. Your job includes fulfilling all to-go orders efficiently, while spreading gratitude and positivity to each and every guest.

Objectives and Expectations:

  • Provide a warm and friendly demeanor to welcome all guests
  • Have extensive knowledge of all menu items, ingredients, and culture that makes Café Gratitude unique
  • Accurately input orders into the POS and communicate effectively with the kitchen when needed
  • Anticipate guest needs and wants by suggesting upsells, and cross-selling items
  • Have extreme attention to detail when it comes to guest requests and presentation of your workspace
  • Accurately handle cash and credit card transactions
  • Be aware of guest perception by maintaining cleanliness and organization of all areas
  • Go above and beyond with your guest experiences so that they leave happy and wanting to come back
  • Be knowledgeable about all of our retail items and let guests know the value in each item
  • Communicate openly with other co-workers, managers, and guests
  • Radiate positivity and uphold our company values at all times
  • Respect the procedures, standards and training we provide and carry them out knowing it is all to provide the most heartfelt experience possible

Personal Success Characteristics:

  • A personal mission to positively impact the people around you
  • To hold yourself in integrity in all actions you do
  • Ability to work efficiently in a place of gratitude, while helping to bring a community of health and wellness to life for anyone who wants to join
  • To choose happiness, and show others to do the same

Requirements

  • A commitment to spreading knowledge of organic, plant-based food
  • Desire to continuously learn, and be open to others
  • Strong attention to detail
  • Use of POS systems required
  • ServSafe Food Handler Certificate required
  • Must be able to work with a team in a fast-paced environment with a focus on customer service
  • Dark Denim Jeans
  • Black non-slip, closed-toed shoes
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