Medical Billing/Collections/AR Specialist - Team Lead

Corporate Office San Antonio, TX
  • $18.00 - $24.00 Hourly
  • Full Time
  • Health Insurance, Dental Insurance, Vision Insurance, 401K / Retirement
  • Employer Unlikely to Respond

Medical Billing Specialist/Collections - Team Lead

  • Medical Dr, San Antonio, TX, USA
  • Full-time

Company Description

This a multi-location, multi-physican podiatry practice.  They are a prominent and well established practice and are rapidly expanding.  This practice prides itself in work/life balance, and pays for an exceptional insurance and benefits plan, including a matched 401K plan.  

Job Description

We are seeking a HEAVY MEDICAL COLLECTIONS (INSURANCE CARRIER or  PATIENT COLLECTIONS) Patient Account Specialist for a busy specialty multi-physician podiatry practice in San Antonio, TX. Must be doing at least 80% collections in the present and past positions.  Pay rate is:  $ 18.00 to $ 24.00 Per hour.

Job Duties:

  • Will perform audits of patient accounts to ensure accuracy and timely payment.
  • Aging reports on a monthly basis and reports inconsistencies; corrects errors as appropriate.
  • Contact patients regarding delinquent accounts and arranges mutually acceptable payment schedules.
  • Follow up on insurance billing to ensure timely receipt of payments.
  • Will deal with patients and insurance companies regarding sensitive financial matters and recapture unpaid balances.
  • Receive and resolve patient billing complaints and questions.
  • Initiate adjustments as necessary and follow up on all zero payment EOBS and exercise all options to obtain claim payments.
  • Review credit balance reports for the correct recipient of refund.
  • Reconcile refund accounts; attached documentation and forwards to the supervisor to process refund checks.
  • Identify problems on accounts and follows through to conclusion
  • Respond to insurance companies requests for information in a prompt and professional manner.
  • Review appropriate files to identify deceased patients and estates; verifies dollar amounts and files estate to the appropriate court in a timely manner.
  • Make financial arrangements for payment of patient accounts and follow up to determine if payment arrangements are being met; contacts patients to resolve problems; respond to correspondence or telephone calls from patients about accounts
  • Will review EOBs to ensure proper reimbursement of claims and reports any problems, issues, or payor trends to supervisor.


Job Requirements:

  • Have a high school diploma and/or GED.
  • Must have at least 3 years of A/R experience for a multi-physician practice. Must have recent working experience with adjustments, appeals, denials, credits, dealing with insurance companies and patients.
  • Must have at least 5-7 years experience in a medical business office setting.
  • Must have demonstrated work history on high dollar collections, appeals and in dealing with insurance carriers, patients, and collection agencies.
  • Must have strong computer knowledge working with various billing applications/software.
  • Must be dependable and willing to work extended hours - occasionally.
  • Experience with surgical billing & coding a plus
  • Orthopedic or Podiatry background a plus
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