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General Manager of Restaurants

Eataly Los Angeles Los Angeles, CA
  • compensation depends on experience
    + Bonuses
  • Full Time
  • Health Insurance, Dental Insurance, Vision Insurance, 401K / Retirement, Ask Us!, Meal Plan / Free Food, Employee Discounts
  • Employer Very Unlikely to Respond

GENERAL MANAGER OF RESTAURANTS

Founded in Italy in 2007, Eataly is the world’s largest artisanal Italian food and beverage marketplace. At Eataly, you can Eat a meal at restaurants or quick-service counters, Shop for the ingredients, and Learn through classes and tastings. Eat Better, Live Better! Eataly is an Equal Opportunity Employer.

JOB OVERVIEW

Each Eataly location has multiple full-service, sit-down restaurants featuring authentic Italian dishes made with the highest quality, seasonal ingredients. Meat dishes, seafood dishes, pasta, pizza, street food – you can find it all in our various restaurants! The General Manager of Restaurants directs the front of house operations of all restaurants at an Eataly, working with the front-of-house and back-of-house teams.

Reports to the Director of Store Operations and oversees the team of Restaurant Managers.

  • Organizes and directs a store’s restaurant operations to maximize profitability while upholding the company’s mission, values, policies, quality and guest experience standards

  • Sets departmental goals and leads a team of managers, working closely with each to understand operational needs, provide training and motivation, and encourage interdepartmental collaboration

  • Prepares weekly updates on restaurants, and collaborates closely with corporate and senior leaders to plan activities and achieve goals

  • Assists with employee hiring, assignment, training, payroll, scheduling, evaluations and terminations

  • Estimates food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment; receives and checks orders to ensure they adhere to specifications

  • Documents, investigates and resolves employee and guest incidents

  • Performs other duties as required or assigned

QUALFICATIONS

  • Bachelor’s Degree

  • 6+ years of front-of-house management experience in a high-volume, fast-paced restaurant

  • Exceptional communication, leadership, motivational and team-building skills  

  • Demonstrated problem-solving, organizational, analytical and business management skills

  • Advanced proficiency in Microsoft Office

  • Experience with Italian cuisine and wine highly preferred  

JOB REQUIREMENTS

  • Availability to work onsite with a flexible schedule often including evenings, weekends and holidays

  • Ability to lift up to 50 pounds

  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

  • Availability to travel up to 10% of the time

BENEFITS AND PERKS

  • Health Coverage – Medical, Dental, Vision Insurance and Paid Parental Leave

  • Paid Time Off, 401K with company match, Commuter Benefits and Plum Benefits

  • Free staff lunch daily and discounts at Eataly

  • Fun staff classes on products and Italian cuisine

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