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HOT JOB

HOT JOB

HOST/ESS

FS Food Group Charlotte, NC
  • $11.00 - $15.00 Hourly
    + Tips
  • Part Time / Full Time
  • Ask Us!, Employee Discounts
  • Employer Likely to Respond

We’re looking for people like us who dream about awesome Italian cuisine! Our staff is committed to doing everything the right way which is why we make most items from scratch, including sauces, soups, sausages, mozzarella, bread and desserts.

We’re looking for a Host/Hostess to join our team. Warm bold colors and bright artwork make the atmosphere at Mama Ricotta’s inviting and social.  The open kitchen with a wood-burning oven adds energy and an authentic Italian touch.

 Here’s what you’ll do:

  • Happily welcome and greet guests upon arrival
  • Make all our guests feel comfortable and let them know you’re there to personally take care of them
  • Make reservations with our Guests.  (Knowledge of Open Table is a plus!)
  • Know regulars by name; know their preferences and needs
  • When on a wait, record guest’s name and number of people in party, provide guests with estimated waiting time, and seat them as soon as possible when a table becomes available
  • Seat guests based on guest preferences while balancing guest flow
  • Present guests with a menu when they are seated, and ensure the table looks great and is up to standards
  • Thank guests as they leave and invite them to return


You Need to be:

Someone with guest service experience, excellent English communication skills, and a working knowledge of computers (knowledge of Open Table is a plus!). In our busy environment it is important that you are able to stand for long periods of time, and if needed can lift up to 25 pounds.  Teamwork, the desire to give great service, and a fantastic personality round out our ideal candidate.

 Why Us?

We appreciate great talent. We provide great earnings potential, fun incentives, and regular opportunities for growth.  Add to all that a 50% restaurant discount at all our FS Food Group concepts and as an extra bonus, you get to work with some of the best in the business! Sound good? 

FS Food Group designs and operates award-winning restaurants, including Mama Ricotta's, Paco's Tacos & Tequila, Midwood Smokehouse, and a first-class catering operation, Plate Perfect Catering.  Our carefully crafted restaurant concepts each have their own identities but have the united mission of always providing consistent, authentic fare at a great value, served with care in an inviting, fast-casual environment.

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