Dismiss
Beach Club Hostess/Greeter
at Calamigos Beach Club
Malibu, CA
Malibu, CA
posted 01/07/2018 in
  • Employment Type
    Part Time
  • Compensation
    $12.00 Hourly + Tips
  • Perks / Benefits
    Health Insurance, Employee Discounts, Ask Us!

The Hostess/Greeter presents a positive first impression of the establishment’s friendliness, excellent service and high standards.  The Hostess/Greeter must be able to carry natural conversation with guests without sounding scripted or intrusive. Additionally, the Hostess/Greeter cares for our guests by accommodating our guests request and performs housekeeping duties such as cleaning glasses and menus, ensures restrooms are clean, stocked and orderly. As a member of an energetic team, the Hostess/Greeter also answers the phones when needed. Availability must include mornings, evenings, weekends and holidays.

Responsibilities:

  • Greet incoming and departing guests warmly with a genuine smile and eye contact;  escort them to assigned dining area; present menus.
  • Use  visual cues to seat guests in either the bar or dining area depending on their preference
  • Inform guest of current promotions and who will be serving them to ensure a smooth hand off to the service staff
  • Answer incoming calls and provide appropriate service
  • Tend to special guest needs and requests
  • Observant to guests’ needs throughout stay to ensure they receive high quality service
  • Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
  • Help dining room staff by setting and clearing tables; replenishing water;  serving beverages
  • Contribute to team effort by accomplishing related results as needed

Requirements:

  • Must be able to read menus
  • Must be able to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
  • Must be able to clearly communicate guests’ needs to servers, bussers and management
  • Must be able to hear well in a loud environment in order to answer telephone and respond to guest requests
  • Must be able to walk and stand during entire shift
  • Must be able to reach, bend, stoop and wipe
  • Must be able to articulate clear greetings and farewells to guests
  • Must be able to understand requests for assistance
  • Must be able to carry trays or supplies (10-30 lbs.)
  • A desire to help out where needed and work as part of a team
  • Passion for providing extraordinary service
  • The ability to thrive in a fast-paced environment
  • Flexibility to work a variety of shifts
  • 6 months experience in a full-service restaurant preferred
  • Must be upbeat, outgoing and positive
  • Ability to work positively in a fast-paced environment
  • Ability to stand/walk and stay focused and alert for extended periods of time
  • Ability to work effectively within a team
  • Ability to effectively communicate on the telephone.

Hosts top skills & proficiencies:

  • Customer Service
  • People Skills
  • Professionalism
  • High Energy
  • Multitask
  • Thoroughness
  • Planning
  • Basic  math
  • Teamwork
  • Attention  to Detail
  • Verbal Communication
  • Organized
  • Flexible
Let technology take the guesswork out of sourcing.

Calamigos Guest Ranch & Beach Club 

327 S Latigo Cyn Rd 

Malibu, Ca 90265

www.calamigosguestranch.com

www.calamigosranch.com

All jobs at this company
Response Score

Fair

An employer's Response Score represents how likely they are to respond to an application.


Hiring Manager
Monica Bennett
General Manager Of The Malibu Cafe