Bowling Technician

Job Purpose:

At the direction of the A-Mechanic or General Manager the Bowling Technician responds to maintenance requests related to the bowling equipment including but not limited to the pin setters, bowling balls and lanes.

Deliverables:

• Participates in the day-to-day oversite of the bowling lanes/equipment from a technical perspective
• Troubleshoot issues with the bowling equipment
• Responds to guest concerns regarding the lanes in a timely and efficient manner
• Efficiently communicate with control desk and/or management regarding mechanical issues
• Contact a member of management in the case a lane is down or parts are required
• Follows safe working practices and have a working knowledge of all safety practices and procedures.
• Identifies repairs needed on malfunctioning bowling equipment
• Ensures that the workshop and machine area is clean and organized at all times (e.g. workbench, work area, service aisle, etc.)
• Other duties may be assigned

Knowledge, Skills, and Qualifications:

• Experience working as a mechanic or maintenance technician in a customer service oriented environment
• Knowledge and understanding of OSHA safety practices/procedures
• Able to lift, push, and pull up to 50 pounds
• Ability to work in an environment with high noise levels
• Regular use of hands and fingers, tools, or controls; reach with hands and arms
• Open availability, including weekend nights and holidays
• Able to communicate in a clear and professional manner
• Works well with others and constructively lead/supervise employees
• Reliable, Trustworthy, Accountable and has a passion for customer service