Rockin' Front Desk / Customer Service Associate

RockIt Body Pilates- Manhattan Beach Manhattan Beach, CA
  • Depends on experience
  • Part Time / Full Time
  • Employee Discounts, Ask Us!
  • Employer Likely to Respond

RockIt Body Pilates, winner of Southbay's Best Workout, is seeking self-motivated, enthusiastic, and engaging front desk/customer service representatives who have a passion for fitness, a healthy lifestyle, and excitement for our brand. There is growth potential for exceptional RockIt Stars. Part time & full time opportunities available. Management positions are also available (please ask).


  • A positive, fun, upbeat and outgoing personality to engage and assist current and potential clients   
  • A Love & PASSION for health, fitness, personal wellness, and excitement for our brand
  • Exceptional customer service skills, strong sales experience, professional & reliable 
  • Hyper-organized and detail oriented
  • Ability to multi-task in a fast paced environment
  • Self-motivated. Capable and enthusiastic about initiating tasks and perform duties with minimal or no supervision
  • Excellent communication skills, both written and verbal 
  • Mac Computer proficient
  • Flexible availability for a non-traditional schedule. Must be available on weekends, early mornings, nights, holidays 
  • MUST live in the Southbay and work at both studios - Manhattan & Redondo
  • MUST have reliable transportation to run errands and travel between studios in a day
  • Would be a plus if you have great social media skills, writing/blogging experience, Mindbody software knowledge, and simple graphic design experience.

As a RockIt Star, you will:

  • Provide exceptional customer service; greet and assist our clients before, during, and after classes, handle client issues in a positive & timely manner
  • Promote membership & retail sales, and maintain all product and service knowledge
  • Perform daily studio operations, including customer service emails and phone calls, checking clients in, processing fees, maintaining the cleanliness, organization, & appearance of the studio, maintaining inventory & supply levels, etc.
  • Provide support to Owner, Management, and Instructors
  • Promote the RBP brand and culture
  • Assist with social media, blogging, newsletter writing, marketing

    We will be setting up meetings and hiring immediately. Please do not call regarding this position. Thank you!
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