Customer Happiness Teammate

VNYL El Segundo, CA
  • Depends on experience
  • Full Time
  • Employer Very Unlikely to Respond

If you have a passion for customer service, hospitality and music then this is for you! This is a great opportunity to be a part of our growing company creating a premium music experience.


  • Be the voice of VNYL to a new generation of music listener eager to discover new music.
  • Create customer delight and happiness through helping teammates and members.
  • Assist in daily tasks including handling customer support. 
  • Help members with their pending orders and purchases thru vnyl.org
  • Interact with an amazing team of music lovers who are creating the future of music retail.


  • Excellent customer service and interpersonal skills
  • Attention to detail
  • Passion for expediently fixing problems & making people happy
  • Familiar with Slack (slack.com)
  • Familiar with Intercom (intercom.com)

Nice to haves:

  • Worked in with Stripe

  • Hear our Founder @nickalt talk about the company with the folks from Smashd — https://vimeo.com/151727851