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Front Desk Coordinator

Fitdog Club Santa Monica, CA
  • $15.00 Hourly
    + Bonuses
  • Part Time
  • Employee Discounts, Ask Us!
  • Employer Very Likely to Respond

A boutique dog care facility on the westwide is looking for an energetic, friendly and self-motivated front desk receptionist to work 3 to 4 shifts per week. This job is fast paced but rewarding!

Candidates need to be able to work over the holiday months. 

The ideal candidate is organized, thrives in a fast paced environment, enjoys interacting and assisting customers, and cares for the safety and wellbeing of dogs. 

Summary of Position

  • Handle incoming calls, properly direct members, and answer questions
  • Check-in/check-out up to 80 guests (dogs) and ensure all requests and important information is being communicated via the management system, communication logs, or verbally
  • Know all of the dogs' names and connect them with owners
  • Ability to properly and safetly handle dogs including moving them to and from the play areas and assisting team leaders
  • Prep overnight areas for dogs and assign lodging
  • Know our products and services with the ability to make recommendations to customers
  • Create report cards wth updates to owners with messages and pictures
  • General filing and administrative work
  • Cleaning including dusting, mopping and disinfecting front areas and sometimes assisting team leader with side work
  • Update vaccination records and maintaining client records
  • Provide tours of the facility to new members and sell new member packages

Requirements

- Valid drivers license
- Proficient with Microsoft office
- Willingness to learn everything about dogs - behavior, health and breeds
- Ability to stand and handle dogs for 6+ hours a day and ability to lift 25lbs+ (a small dog)
- Experience with dogs is a major plus!
- MUST LOVE DOGS!

Tell us why you want to work with dogs!

We are a fun loving dog care facility that caters to the busy dog parents. Aside from having a state of the art daycare facility, we offer amazing sports and outings for our clients such as hikes, beach trips, and agility. 

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