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Host

Tao Group New York, NY
  • Depends on experience
  • Part Time / Full Time
  • Health Insurance, Dental Insurance, Vision Insurance, Employee Discounts, Meal Plan / Free Food
  • Employer Fairly Likely to Respond

Overview:  The Host warmly and graciously greets all guests upon arrival. Manages the efficient and timely seating of our guests. 

Job Description:

  • Interacts with the restaurant guests, fellow staff members, and supervisors in a polite, courteous and hospitable manner to ensure all guests have an exemplary dining experience.
  • Actively takes and processes reservations.
  • Answers incoming calls and questions.
  • Assists in coordinating the activities of dining room employees to provide fast and friendly service to guests.
  • Uses the computerized reservation system to take reservations.
  • Accepts all hotel/concierge reservations and confirm with managers if large parties can be accommodated.
  • Assigns seating and helps coordinate activities of dining room employees to ensure prompt and courteous service to patrons.
  • Escorts guests to tables and guest areas.
  • Provides guests with food and beverage menus.
  • Acknowledges guests upon arrival and departure with a smile.
  • Advises manager of any complaints that a guest may have.
  • Enters all no shows, cancellations and reservations taken by hand into the computer.
  • Cleans and stocks postcard display at payphones.
  • Collects, cleans, and organizes menus throughout shift and at the end of shift.

Experience/Skills:

  • 2+ years of hosting or customer service experience.
  • Strong verbal and written communication skills.
  • Professional presentation.

EOE

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