Print Customer Service Representative

Nonstop Printing Los Angeles, CA
  • $14.00 Hourly
    + Bonuses
  • Full Time
  • Health Insurance, 401K / Retirement, Employee Discounts, Ask Us!
  • Employer Very Likely to Respond

We are looking for energetic individuals with immediate availability to join our team full time. Nonstop is a well-established leader in the print industry: we handle a vast range of specialty printing, from letterpress and foil wedding invitations to greeting cards and archival quality art prints, to fashion look books and illustration books.

We pride ourselves on our dedication to our customers' needs and on our technical precision. We're looking for someone that enjoys wearing many hats and enjoying each day being a bit different. If you are interested in printing, are passionate about helping people, highly quick and proficient on a computer, and are detail-oriented, you may be the perfect candidate!

*If you're interested in this position, please submit a cover letter stating why you'd want to work for us based on the info in this post.*

Your responsibilities would include:

  • Responding to customers via phone, email, and in person
  • Handling inquiries regarding pricing, paper/printing recommendations, technical issues, and order status
  • Preparing graphic files for printing and identifying potential printing issues
  • Working on machines and presses.
  • Project management.

Here's what we're looking for in a candidate:

  • Very quick and highly competent on a computer. Typing speed of 60 words per minute. Check out http://www.typingtest.com/ to see your speed.
  • Adobe Creative Suite Experience Preferred
  • Excellent oral and written communication
  • Enthusiastic attitude and ability to work in a team
  • High sense of responsibility to take care of our clients
  • Excellent organizational skills and attention to detail
  • Ability to multitask in a fast-paced environment with ever-changing priorities
  • Computer proficiency (we are primarily a Mac environment)

Prior experience in print production, working with customer files, and/or working in Adobe Creative Suite are all helpful, but not required.

We like to promote within the company before looking outside of it. The starting salary is $12-$14/hour plus benefits. 

Please note that while our customer service positions offer significant exposure to and experience with professional design work, you would be working strictly in customer service/pre-press, and not as a graphic designer.

*If you're interested in this position, please submit a cover letter stating why you'd want to work for us based on the info in this post.*

We're a family owned business since 1993 that believes in working really hard to help our clients. We love printing for all businesses and individuals that want to look polished through print. 

We're located in Hollywood so people trust us with their most important presentations and communications. We strive on tight deadlines where execution is crucial.

We're not a huge team (around 10-15 people) so we have a small business atmosphere and value team culture.

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