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Customer Support Representative, In-Bound Call Center

USAePay Glendale, CA
  • $12.00 - $15.00 Hourly
  • Part Time / Full Time
  • Health Insurance, Dental Insurance, Vision Insurance, 401K / Retirement, Employee Discounts
  • Employer Fairly Likely to Respond

We are looking for a driven and dedicated Customer Support Representative to join our leading tech company located in Glendale. 

No experience necessary in customer support. Training will be provided to you as a tool to strengthen and assure daily successful service. 

We are a 24/7 inbound call center with various shifts available, Full-Time and Part-Time.

Responsibilities and expectations include, but not limited to;

        • Multi-tasking
        • Maintain call center database
        • Must be customer focused
        • Excellent listening, verbal communication and telephone skills
        • Tech Savvy - Knowledgable with Cellular phones and tablets
        • Excellent people skills
        • Outstanding Problem solving traits
        • Must have the ability to resolve merchant’s problems by clarifying issues over the phone
        • Ability to explore answers, alternative solutions and implementing solutions.

Benefits

        • Health insurance (100% covered)

        • Vision and Dental insurance

        • 401K

        • Monthly caterineg

        • Team-bonding activities (i.e. bowling, LA Dodgers game outings, Go Karting)  #LifeatUSAePay

        • We also offer opportunity to grow careers within our technology based company.

Please include your schedule availability when submitting your resume.

We are an equal opportunity employer. Each candidate is subject to a background check prior to employment.

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