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Occupational Health Assistant- Benefits first day of employment

FSSolutions - Green Bay Green Bay, WI
  • Depends on experience
  • Full Time
  • Health Insurance, Dental Insurance, Vision Insurance, 401K / Retirement, Employee Discounts, Ask Us!
  • Employer Fairly Likely to Respond

Job Summary:

The primary responsibility of this position is to schedule services and manage client documents ensuring compliance with applicable federal and state regulations. 

Essential Duties and Accountabilities:

  • Maintain a working knowledge of various Federal and State regulations to include but not limited to ADA, FMCSA, OSHA and HIPAA
  • Schedule services according to client specifications
  • Interact with clinics to help resolve schedule conflicts and ensure authorizations are sent and received
  • Data Enter and upload documents as necessary
  • Call clinics for services that were ordered and not received
  • Schedule Post Accident Testing for designated clients
  • Update Clients with the status of scheduled appointments
  • Answer and redirect calls as necessary
  • Communicate with other departments regarding results received
  • Document concise notes in FirstSource systems
  • Work with clinics and labs to track down results of pre-employment drug tests
  • Communicate updates to clients in an effective and timely manner following DOT guidelines
  • Other responsibilities and duties, as assigned

Education:

High School Diploma/GED

Experience:

  • Call Center experience
  • Data Entry experience

 Competencies Needed:

  • Strong oral, written and strong telephone communication skills, with interruptions.
  • Sound judgment, decision making and problem analysis skills.
  • Ability to work independently and prioritize workload, without direct supervision.
  • Effective planning and organizational skills.
  • Ability to work with team members to accomplish desired results.
  • Ability to work within a suite of computer applications.
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