Inbound Call Center, Customer Support Representative
- $12.00 - $15.00 Hourly
- Full Time
- Health Insurance, Dental Insurance, Vision Insurance, 401K / Retirement, Employee Discounts
- Employer Fairly Likely to Respond
USAePay is looking to hire a Full-Time customer support representative in the city of Glendale. Applicant does not need previous experience in customer support.
We are seeking a candidate responsible for answering inquiries of our customers over the phone and/or e-mail. The representative must ensure the satisfaction of the customer while enhancing the reputation of the company.
Skills and qualifications needed, but not limited to, include;
- Maintain call center database
- Keeps equipment operational by reporting malfunctions
- Updates job knowledge and security by participating in educational opportunities provided by the company
- Must be customer focused
- Excellent listening, verbal communication and telephone skills
- Tech Savvy - Knowledgable with Cellular phones and tablets
- Excellent people skills
- Excellent Multi-tasking and Problem solving traits
- Must have the ability to resolve merchant’s problems by clarifying issues over the phone while researching and exploring answers, alternative solutions and implementing solutions.
- Health insurance (100% covered)
- Monthly catering, team-bonding activities #LifeatUSAePay
- We also offer the opportunity to grow careers within our technology based company.
We are a 24/7 inbound call center with various shifts and flexible hours available.
Please include your schedule availability when submitting your resume.
We are an equal opportunity employer. Each candidate is subject to a background check prior to employment.