Tech Support for Inbound Call Center

USAePay Glendale, CA
  • $14.00 - $18.00 Hourly
  • Part Time / Full Time
  • Health Insurance, Dental Insurance, Vision Insurance, 401K / Retirement, Employee Discounts
  • Employer Very Likely to Respond

USAePay is looking to hire customer support representatives responsible for answering inquiries of our customers over the phone and/or e-mail.

We are an interactive 24/7 inbound call center with

  • various shifts, Full-time and Part Time available
  • flexible hours available

All schedules range within your available time and run from  Sunday - Thursday or Tuesday- Saturday.

Our goal is for our representatives to ensure the satisfaction of the customer while working in a great team environment.

No call center experience necessary, paid training is provided.

Skills and qualifications needed, but not limited to, include;

-Must be customer focused
-Excellent listening, verbal communication and telephone skills
-Tech Savvy - Knowledgable with Cellular phones and tablets
-Excellent people skills
-Excellent Multi-tasking and Problem solving traits
-Must have the ability to resolve merchant's problems by clarifying issues over the phone while researching and exploring answers, alternative solutions and implementing solutions.-Maintain call center database
-Keeps equipment operational by reporting malfunctions
-Updates job knowledge and security by participating in educational opportunities provided by the company

-Health insurance (100% covered)
-Vision and Dental insurance
-Monthly catering

-Team-bonding activities (i.e. bowling, LA Dodgers game outings, Go Karting)  #LifeatUSAePay
-We also offer opportunity to grow careers within our technology based company.

We are an equal opportunity employer. Each candidate is subject to a background check prior to employment.

More positions available