Booking Coordinator with Luxe RV Rental

  • compensation depends on experience
    + Bonuses
  • Full Time
  • Health Insurance, Dental Insurance, 401K / Retirement, Employee Discounts, Vision Insurance
  • Employer Fairly Likely to Respond

The Booking Coordinator manages and coordinates large and/or complex projects through all phases of on boarding and implementation. Operates with significant independence and minimal supervision as the principal project representative. 

Job Summary:

The Rental Coordinator’s primary function is managing and processing the branch’s rental/sales along with dispatching assignments to drivers. Must fully support company vision and team culture.

Primary Responsibilities: 

  • Answer incoming calls from customers to take their order(s) and helping them book online.
  • Always provide exceptional customers service and assist customer with questions concerning the rental process
  • Coordinate activities 
  • May distribute daily assignments to Drivers 
  • Ensure that all RVs are ready for delivery or are properly stocked, ( gas,propane,supplies, dumped)  
  • Responsible for maintaining branch inventory of all equipment. Coordinate equipment with the shop. Locate equipment when necessary 
  • Provide back up support to other team members in the office as necessary 
  • Assist team members with questions or any help they may need 
  • Suggest ideas and ways to improve branch efficiency 
  • Creates and issues work assignments for the drivers /agents
  • Monitors and records the luxe rv driver / agent performance and makes sure they complete their assignments 
  • Communicates to customer(s) potential delays or issues and offers support
  • Makes sure the vehicles are in perfect delivery conditions 
  • Handles significant volume of telephone and written communication
  • Identifies and communicates to management any problems or potential problems, after he makes sure he is not able to resolve by himself the problem at hand.
  • Miscellaneous related duties or projects as assigned.

Luxe RV was founded in 2015 and is positioned to become the best RV rental company of its class in the nation. The firm specializes in Mercedes Benz RV rentals that feature luxury, late-model vehicles, home-like amenities and convenient delivery services. Luxe RV's all-inclusive pricing model and online reservation platform make vacation planning hassle-free. It's exactly what one would expect from a first-rate, luxury travel company. 

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