Inbound Call Center - Customer Service Representative

USAePay Glendale, CA
  • $12.00 - $15.00 Hourly
  • Full Time
  • Health Insurance, Dental Insurance, Vision Insurance, 401K / Retirement, Employee Discounts
  • Employer Fairly Likely to Respond

 We are currently seeking Full-time candidates to join our Customer Support team in the city of Glendale.

Experience is a plus but not required, we are willing to train the right candidate.

We are a 24/7 Inbound call center, various schedules are currently available.

We are seeking a candidate responsible for answering inquiries of merchants in a fast-paced environment. The representative must ensure the satisfaction of the merchant while enhancing the reputation of the company.

Skills and qualifications needed, but not limited to, include;

• Tech Savvy - Knowledgable with Cellular phones and tablets

• Maintain call center database

• Updates job knowledge and security by participating in educational opportunities provided by the company

• Must be customer focused

• Excellent listening, verbal communication and telephone skills

• Excellent people skills

• Excellent Multi-tasking and Problem-solving traits

• Must have the ability to resolve merchant’s problems by clarifying issues over the phone while researching and exploring answers, alternative solutions and implementing solutions.

We are an equal opportunity employer. Each candidate is subject to a background check prior to employment.

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