General Manager

Donut Friend DTLA Los Angeles, CA
  • Depends on experience
  • Full Time
  • Health Insurance, Employee Discounts, Meal Plan / Free Food, Dental Insurance, Vision Insurance, Ask Us!
  • Employer Very Likely to Respond

DONUT FRIEND is looking for a general manager to oversee the operations of our two locations. If you have a passion for customer service, for inspiring and motivating a team, for producing products of exceptional quality and beauty, then we'd love to hear from you!

RESPONSIBILITIES INCLUDE (but are not limited to):

  • Oversees all operations.
  • Manages sales and production data.
  • Monitors production vs. consumption, and makes appropriate adjustments to minimize waste and food costs.
  • Prepares weekly reports.
  • Engages with customers in the shop and online.
  • Ensures the shops are properly stocked at all times and that the staff has what they need to provide our customers with the best possible experience.
  • Ensures the products we serve always exceed company standards.
  • Responsible for hiring, training, and scheduling employees, as well as conducting performance reviews and taking disciplinary action when necessary.
  • Inspires staff to do their best and provide unparalleled customer service.
  • Helps to create/update company policies and ensures they are followed.
  • Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures, complying with legal regulations, and developing and implementing disaster plans.
  • Takes weekly inventory and orders supplies twice a week.
  • Ensures all deliveries are accurate and follows up with vendors when needed.
  • Answers all incoming emails in a professional and timely manner.
  • Handles all special order and catering requests.


  • Current California Food Managers card.
  • 2 years prior GM experience and 5 years restaurant management
  • Kitchen experience, especially running a kitchen, a huge plus.
  • Must be willing to work nights and weekends.
  • Ability to grasp, lift, and/or carry 50 lbs as needed.
  • Ability to stand/sit/walk for long periods of time.


  • Full health, vision, and dental insurance.
  • Long Term Disability Insurance
  • Competitive salary
  • Career growth potential.
  • Semi-regular employee field trips.
  • Bonuses when goals are met.
  • Great background music (if you're into 00's punk/emo!)
  • Free donuts!

DONUT FRIEND is a unique and growing donut shop with locations in Highland Park and Downtown Los Angeles. We specialize in vegan, customizable, "Do It Yourself" donuts and ice cream in a fun and fast-paced setting.

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