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Guest Care Advisor

Aveda Institute Los Angeles Los Angeles, CA
  • Depends on experience
  • Full Time
  • Health Insurance, Dental Insurance, Vision Insurance, 401K / Retirement

Guest Care Advisor – At Nurtur Aveda Institutes we have a passion for people, beauty, wellness, fashion, art, and the environment! DO WHAT YOU LOVE, LOVE WHAT YOU DO!

Nurtur Aveda Institute is a cosmetology and esthiology school and is known for the Aveda Experience we offer for our students, guests and employees alike.

  • Our culture consists of having Fun, being a Servant Leader, Team work, Accountability, and creating an environment that is Student and Guest focused.
  • We believe in treating ourselves, each other, and the planet with care and respect.

The Position: We’re looking for a Guest Care Advisor!

  • As a part of our guest care team you will have an opportunity to help inspire our students, guests and staff members! We are Aveda, everything that we do in a day is done to inspire a love for Aveda and our mission…
  • Our mission at Aveda is to care for the world we live in, from the products we make to the ways in which we give back to society. At Aveda, we strive to set an example for environmental leadership and responsibility, not just in the world of beauty, but around the world. ~ Horst Rechelbacher
  • We also believe learning never ends.

What our Guest Care team loves best about their jobs:

  • Spending time with guests educating them on AVEDA products and the benefits
  • Sharing the AVEDA mission and ways AVEDA gives back
  • Finding solutions for guests with challenges and earning their business
  • Watching students grow from challenges with guests
  • Seeing students evolve into stylists – it’s the best!
  • I love the people I work with and being able to schedule classes and guests so the day runs smoothly from students and guests

What makes our culture so great?

  • We have an amazing mission that drives everything we do
  • Sharing the sourcing stories with guests and students connects them to our brand and our products
  • We hold each other able to be the best version of ourselves each day
  • We are family and take care of one another
  • Having fun is a MUST
  • We are socially responsible respecting ourselves, the planet and our community

Success in this Role:

  • Creating a comfortable relaxing experience for our service guests
  • Working with students and embracing the culture and mission of AVEDA
  • Providing students a true salon life experience
  • Offering students the knowledge to be successful in the salon with retail products and at home care to recreate the look at home
  • Providing AVEDA services and rituals that are expected from our brand
  • Working in a culture that is nurturing and rewarding with opportunities for growth

Requirements:

  • Salon knowledge, interest or experience
  • Ability to work in dynamic team environment
  • Someone who doesn't know everything!
  • Wants to learn and grow in the beauty industry
  • Fun, outgoing and personable
  • Enjoys working with people in a high touch culture
  • Self-motivated
  • Able to educate students on professionalism and lead by example

If this is the Culture you believe in, then this is the place to apply!

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