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Call Center Representative

MediaMix365 - Santa Ana Santa Ana, CA
  • $14.00 Hourly
    + Commission
  • Full Time
  • Health Insurance, Dental Insurance, Vision Insurance, Employee Discounts, Ask Us!

Position Summary

Our Mission at MediaMix365 is to help America GO GREEN! Only 5% of homes that qualify have made the switch. We are dedicated to helping homeowners save money on their utility bills while simultaneously helping them create a more sustainable planet for future generations to come. Our Call Center Representatives contact Homeowners to see which programs they qualify for and connect them with one of our thousands of clients who close the sale and perform the installation process.

Essential Duties & Responsibilities

  • Answering a high volume of inbound and outbound calls using an auto-mated dialing system
  • Reading dynamic call scripting
  • Screening homeowners
  • Accurately recording the homeowner's criteria into the CRM
  • Delivering outstanding customer service
  • Additional duties may be assigned as needed

Supervisory Responsibilities

Completes duties and responsibilities in accordance with the organization's policies and applicable laws. No direct reports.

Qualifications

  • Excellent verbal and written skills
  • Detail oriented
  • Self-motivated
  • Problem solving skills
  • Ability to work efficiently under minimal supervision
  • Tech Savvy

Compensation and Benefits

  • Pay rate is $14 per hour or $11 per hour + commission – we’ll pay whatever is higher!
  • Medical, dental, vision insurance
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